My PMI x AI team creates unique, engaging, and educational courses to equip project managers with the skills to use AI in their daily work, knowledge of the AI industry to improve their organizational capabilities, and confidence to help push the boundaries of project management and AI.

- Troubleshoots technical issues remotely for medical professionals during online and in-person training sessions, achieving a 90% issue resolution rate and maintaining an average customer feedback rating of 4.8/5 across 180+ webinars, presentations, and training sessions.- Moderates, troubleshoots, and schedules over 50 educational sessions; acted as Interim Online Program Specialist for a team of 10 imaging professionals.

- Scaled technology consulting company by 40% over five months, securing a 75% success rate in acquiring new business contracts through effective brand development and marketing strategies.- Cultivates strong client relationships, maintaining an 80% retention rate and driving customer satisfaction by delivering high-quality services and products.- Utilizes task matrices to prioritize marketing, project management, and customer relations, increasing customer satisfaction and delivering high-quality services and products.

- Spearheaded content creation for 80+ web articles, blogs, posts, and newsletters, integrating SEO techniques into the backend of 18+ clients' websites.- Increased clients' discoverability, conversion rates, target audience reach, and improved securing top-tier organic Search Engine Results Pages (SERPs) placements by 50% on average.

- Increased organic search traffic and search engine rankings by 50% by developing and implementing data-driven strategies. - Translated technical industry knowledge for clients to disseminate, representing relevant data via visualizations, graphs, and animations to develop an in-depth understanding of the search engine environment.

- Designed and built a MATLAB-powered data analysis application to process trajectory flyout simulation data from scratch, achieving a 99% reduction in analysis time.- Programmed the app using object-oriented programming (OOP) principles for versatility with various data sets and scalability to handle over 250,000 metrics.- Implemented metrics compilation, anomaly detection with conditional formatting, and seamless Excel sheet integration.- Significantly optimized file sharing, reducing file sizes by 93%.

- Taught 3D modeling, programming, and robotics to diverse age groups, achieving 90% student retention and satisfaction through gamification and project-based learning techniques.- Applied adaptive approaches to instruction by immersing students in curriculums and observing how they responded, catering lessons to fit the constraints of school resources and student learning styles.- Utilized conflict management skills addressing behavioral issues that inhibit other students' learning by empathizing with students and offering opportunities to participate or conform to disciplinary policies standardized by schools.