Avinash Jayaraman Email & Phone Number

Chennai, TN, IN

Chennai, Tamil Nadu, India

• Project Manager - Managed and developed project proposals, consistently securing contract approvals. Responsibilities included reviewing RFQ documents, sending proposal-related questions, preparing SOW and tech stack.
• Played an active role in the development of solution accelerators, including Low Code No Code web apps, Digital Twin, Connected Mobile App with CRM and Diagnostics Tool integration.
• Headed the development of an AI-driven Semantic Search system that revolutionized information retrieval processes. Harnessing sophisticated Generative AI models and team crafted a solution that goes beyond conventional.
• Directed the creation of a cutting-edge Auto Triage Ticketing System designed to enhance the efficiency of customer support operations. Utilizing a varied suite of classification algorithms such as Random Forest.
• Followed DevSecOps process and implemented CICD pipelines using open-source tool chain and showed improvements in TAT
• Coached the team on the best practices of Scrum methodology and ensured complete adoption

Chennai, Tamil Nadu, India

• Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure seamless communication and coordination within the team.
• Directed the deployment of the ServiceNow Incident Management module, optimizing the management of service disruptions and achieving a 20% reduction in resolution times
• Managed test plans/test cases across the entire spectrum of quality assurance: exploratory tests, acceptance tests, functional tests, regression tests, smoke tests, usability tests, performance tests
• Translate technical requirements and specifications into deliverable test cases/scripts and analyze logs
• Works with multiple application development, architecture, and network teams, identifies diagnoses and reports on application issues
• Provides engineering support for testing approach design and tools on projects of peers and junior associates

Chennai, Tamil Nadu, India

• Championed the migration from Selenium to Protractor to identify elements within Angular JS applications.
• Enabled the adoption of the Cucumber feature to understand the flow of automation and requirement coverage.
• Holds the distinction of receiving numerous awards & recognition from the client for outstanding contributions towards Test Automation
• Led the project development and testing team, aligned with organizational objectives.
• Collaborated with stakeholders and leadership to prioritized features, defined Release objectives and created a roadmap to ensure delivery of high-quality software.
• Facilitated Scrum ceremonies and ensured the successful implementation of Scrum framework in product development.