Problem Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Avinash Singh Jaswal Email & Phone Number
Problem Management | ITIL Service Operations, Root Cause Analysis, Trend Analysis, Major Incident Management
at
Synechron
1 work email found
@microlise.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Problem Management | ITIL Service Operations, Root Cause Analysis, Trend Analysis, Major Incident Management
Location
Pune, Maharashtra, India
Company size
Who is Avinash Singh Jaswal? Overview
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Quick answer
Avinash Singh Jaswal is listed as Problem Management | ITIL Service Operations, Root Cause Analysis, Trend Analysis, Major Incident Management at Synechron, a company with 6816 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at microlise.com and a matched LinkedIn profile for Avinash Singh Jaswal.
Avinash Singh Jaswal previously worked as Problem Manager at Synechron and Problem Analyst at Microlise. Avinash Singh Jaswal holds Bachelor Of Commerce (B.Com.), Business/Commerce, General, A from University Of Mumbai.
Company email context
Email format at Synechron
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{first_initial}{last}@microlise.com
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AeroLeads found 1 current-domain work email signal for Avinash Singh Jaswal. Compare company email patterns before reaching out.
Profile bio
About Avinash Singh Jaswal
ITIL V3 Intermediate Service Operations Certified Problem Manager/Critical Incident Manager with 12 years of experience working since November 2012. Strong skills in ITIL Process Management. Expertise in implementing and handling Major Incident/Problem Management. Comprehensive knowledge of the methodologies and principles of Incident/Problem management. Good knowledge of ServiceNow, SDM12.1/SDM12.9 and Remedy. Expertise in performing trend analysis reports using ServiceNow and Excel to identify recurring issues and other trend patterns. Excellent team player and has the ability to work effectively at all levels in an organization. Looking for career opportunities in Service Management (Problem / Incident / Change Management)
Listed skills include Incident Management, Bmc Remedy User, Logical Approach, Leadership, and 6 others.
Current workplace
Avinash Singh Jaswal's current company
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Synechron
5 roles
Avinash Singh Jaswal work experience
A career timeline built from the work history available for this profile.
Problem Analyst
Joined as part of Problem Management team to primarily work on RCAs for P1/P2 problems, perform trend analysis for Hardware/Software incidents and creating proactive problems, improve/enhance the overall PM process, and conduct PM process knowledge sessions for technical team.
Feb 2023 - Oct 2024
Problem Manager
Wipro Technologies
Joined Wipro Technologies as part of ITIL team primarily working as Problem Manager. I am responsible to handle all the Proactive and Reactive Problem Management activities for a UK based client. My primary agenda is to streamline and ensure smooth functioning of Problem Management Process. This includes improvement in quality of RCAs, fulfilling SLAs.
Aug 2022 - Feb 2023
Problem Manager
Joined HCL Technologies as part of CFS team primarily working as Problem Manager. I am responsible to handle all the Proactive and Reactive Problem Management activities for a European client. My daily activities include performing RCA investigation using the 5 Whys technique for Reactive and Proactive Problem tickets. Detect repeated issues through.
Jul 2021 - Jul 2022
Critical Incident Manager
As an Incident/Escalation Manager I was responsible for handling all types of incidents for a German Telecom company. Handling P1, P2 Incident tickets to ensure that it gets resolved within the agreed SLA. Communicate with various teams like CORE-IT, Network, Server, Database, Application, 3rd Parties and Atos Management to ensure SLA and Process.
Nov 2012 - Jun 2021
Team & coworkers
Colleagues at Synechron
Other employees you can reach at synechron.com. View company contacts for 6816 employees →
VD
Viren Duddalwar
Colleague at SynechronPune, Maharashtra, India, India
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FS
Faizan Syed
Colleague at SynechronIndia, India
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NM
Narendra Mishra
Colleague at SynechronIndia, India
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TB
Tejas Bhat
Colleague at SynechronPune, Maharashtra, India, India
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PL
Prakash Lole
Colleague at SynechronPune, Maharashtra, India, India
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SG
Sachin Gupta
Colleague at SynechronFranklin, Tennessee, United States, United States
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SB
Sriram B
Colleague at SynechronEast Godavari, Andhra Pradesh, India, India
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KR
Kumaraguru Ramalingam
Colleague at SynechronPflugerville, Texas, United States, United States
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SP
Shanmugapriya Panneerselvam
Colleague at SynechronBengaluru, Karnataka, India, India
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SR
Sureshkumar R.
Colleague at SynechronParvathipuram, Andhra Pradesh, India, India
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Viren Duddalwar
Colleague at SynechronPune, Maharashtra, India, India
View →
FS
Faizan Syed
Colleague at SynechronIndia, India
View →
NM
Narendra Mishra
Colleague at SynechronIndia, India
View →
TB
Tejas Bhat
Colleague at SynechronPune, Maharashtra, India, India
View →
PL
Prakash Lole
Colleague at SynechronPune, Maharashtra, India, India
View →
SG
Sachin Gupta
Colleague at SynechronFranklin, Tennessee, United States, United States
View →
SB
Sriram B
Colleague at SynechronEast Godavari, Andhra Pradesh, India, India
View →
KR
Kumaraguru Ramalingam
Colleague at SynechronPflugerville, Texas, United States, United States
View →
SP
Shanmugapriya Panneerselvam
Colleague at SynechronBengaluru, Karnataka, India, India
View →
SR
Sureshkumar R.
Colleague at SynechronParvathipuram, Andhra Pradesh, India, India
View →
1 education record
Avinash Singh Jaswal education
FAQ
Frequently asked questions about Avinash Singh Jaswal
Quick answers generated from the profile data available on this page.
What company does Avinash Singh Jaswal work for?
Avinash Singh Jaswal works for Synechron.
What is Avinash Singh Jaswal's role at Synechron?
Avinash Singh Jaswal is listed as Problem Management | ITIL Service Operations, Root Cause Analysis, Trend Analysis, Major Incident Management at Synechron.
What is Avinash Singh Jaswal's email address?
AeroLeads has found 1 work email signal at @microlise.com for Avinash Singh Jaswal at Synechron.
Where is Avinash Singh Jaswal based?
Avinash Singh Jaswal is based in Pune, Maharashtra, India while working with Synechron.
What companies has Avinash Singh Jaswal worked for?
Avinash Singh Jaswal has worked for Synechron, Microlise, Wipro Technologies, Hcl Technologies, and Atos.
Who are Avinash Singh Jaswal's colleagues at Synechron?
Avinash Singh Jaswal's colleagues at Synechron include Viren Duddalwar, Faizan Syed, Narendra Mishra, Tejas Bhat, and Prakash Lole.
How can I contact Avinash Singh Jaswal?
You can use AeroLeads to view verified contact signals for Avinash Singh Jaswal at Synechron, including work email, phone, and LinkedIn data when available.
What schools did Avinash Singh Jaswal attend?
Avinash Singh Jaswal holds Bachelor Of Commerce (B.Com.), Business/Commerce, General, A from University Of Mumbai.
What skills is Avinash Singh Jaswal known for?
Avinash Singh Jaswal is listed with skills including Incident Management, Bmc Remedy User, Logical Approach, Leadership, Quick Grasping, Management, Microsoft Office, and Microsoft Excel.
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