Avinash Sk Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

Responsible for providing leadership in identifying IT strategy, Roadmap, and programexecution for managing IT Infrastructure and Operations for India, Thailand, Philippines,Pakistan, Bangladesh and Sri Lanka.▪ Lead IT strategy, roadmap development, and execution for managing infrastructure and operations across multiple countries. ▪ Conduct technical analysis and manage governance frameworks and IT architecture.▪ Oversee office and warehouse site relocations, including cost estimation, infrastructure setup, and asset disposal. ▪ Enhance in-house automation bots, improving functionality and knowledge base. ▪ Coordinate with HR and asset management for onboarding new employees and managing IT assets. ▪ Collaborate with security services to ensure compliance with DLP, corporate security, and SOC protocols.▪ Optimize network infrastructure and improve connectivity in R&D centers and warehouses.▪ Negotiate IT product purchases and manage vendor relationships to ensure timely delivery.▪ Cost Optimization: Expertise in identifying cost-saving opportunities within IT operations and approve IT budgets in coordination with business units and corporate leaders.▪ Implement lean processes to enhance end-user experience and oversee adherence to IT policies.▪ Digital Transformation: key role in driving digital transformation through SAP S/4HANA implementation, aligning IT strategies with business goals.

Bengaluru Area, India

▪ Led a Windows Server OS upgrade and hardware refresh, aligning with project timelines, achieving 95% on-time delivery.▪ Supported the Project Board, ensuring 100% adherence to key deliverables and milestones.▪ Coordinated resource allocation across 5 technical projects with low to moderate complexity, optimizing resource use.▪ Utilized project management tools (Jira, MS Project, Confluence) to ensure quality standards and timely delivery.▪ Monitored project status with daily/weekly updates from Team Managers, maintaining 90% project alignment with plans.▪ Managed Change Requests (CR) and tasks, collaborating with team members to prevent delays.▪ Maintained the Risk Register, identifying and mitigating risks through corrective action plans.▪ Led QA activities, tracking progress to ensure compliance with quality standards and addressing identified risks.▪ Organized Project Kick-offs and User Acceptance Testing (UAT) sessions, facilitating smooth project transitions.

Bengaluru Area, India

▪ Managed a global web application supporting approximately 100,000 users, ensuring 99.9% system uptime.▪ Supervised 20+ critical application servers, IT infrastructure, and systems.▪ Coordinated with the team to monitor and resolve operational issues, achieving a 40% improvement in incident response time and reducing downtime by 15%.▪ Provided weekly and monthly progress reports to senior management and clients.▪ Ensured cross-functional teams adhered to 100% of contractual requirements and project timelines, throughout the software development lifecycle.▪ Directed and implemented change management processes, reducing security vulnerabilities by 30% through robust mitigation strategies.

Bengaluru Area, India

▪ Managed and mentored a team of 10+ members in a 24/7 operational environment, fostering skill development and ensuring round-the-clock support.▪ Performed routine monitoring and maintenance of 300+ Windows servers (both hardware and software)▪ Managed data backup processes, conducting daily checks of backup logs, with a 98% success rate in file restoration and data recovery.▪ Oversaw the resolution of server-related issues, reducing incident resolution time by 30% through effective service recovery, software upgrades, patches, and hardware maintenance.▪ Administered a Windows Server environment with 99% uptime, troubleshooting and restoring services within an average of 2 hours, ensuring minimal downtime.