Avinash U Tiwari (Csm®) Email & Phone Number

Singaopre

I am an innovative banking professional with over 15 years of experience in product, systems, processes development, re-engineering, training and vendormanagement capability. I have been involved in the set-up of centralized TradeFinance operations (Hub and Spoke model) for various banks. Below are some of the services we provide:Business process re-engineering.Consultation for set-up of Trade Finance departments by SME and banks.Export Documentation.Reconciliation of Accounts. Trade Finance training.

Singapore, Singapore

Central Singapore

Set up COE for APAC Sanctions Filtering Level 2 Investigation on site at MUFG Singapore.

Central Singapore

On-site at BNP Paribas for Supply Chain Management project.

Responsibilities:•Sighting opportunities to offer trade products not currently offered by the bank, moving new products / process notes through various control groups/committees and obtaining clearances from stake holders.•Improvising existing processes to align them with international standards and best market practices in trade finance as well as compliance areas.•Implementation of new/revised processes as per approvals granted by various committees. •Actively involved in providing solutions and resolving Trade related queries and problems of Customers, Relationship managers as well as Trade processors on regular basis.•Support vendor identification, evaluation and selection to meet project deliverables. •Focus on Customer Service to identify areas of improvement & ensure necessary action is taken.•Lead and guide the development of Standard Operating Process for various trade products as well as other divisions.•Business trend analysis for senior management and advising necessary measures to be taken by sales team.Achievements: •Designed new product of advance payment which is now approved by Central Bank. Product Documentation in terms of product brief, process and SOP completed.•Devised and designed FATCA process for the bank with complete road-map for implementation.•Creation of centralised Knowledge Sharing facility with no extra costs incurred.•Selected as alliance partner bank by Standard Chartered Bank.•RMA set up with Bank of India within a short span of 3 months.•Initiated process for credit lines, security agent and other alliance models with various banks like India EXIM Bank, Bank of India, Standard Chartered Bank to name a few.•Represented the bank in various forums and events and generated business leads.

Mumbai Area, India

•Sighting opportunities to offer trade products not currently offered by the bank, moving new products / process notes through various control groups/committees and obtaining clearances.•Improvising existing processes to align them with changes required as per RBI guidelines and best market practices.•Implementation of new/revised processes as per approvals granted by various committees. •Actively involved in providing solutions and resolving Trade related queries and problems of Customers, Relationship managers as well as Trade processors on regular basis.•Preparation of notes on Export Credit sanctions to the Board of Directors as per RBI guidelines.•Focus on Customer Service to identify areas of improvement & ensure necessary action is taken.Achievements: •Standardised Customer Service reporting by 30 mega branches All-India.

Mumbai Area, India.

Aug 2006 – Jan 2008•Joined Barclays Bank, Mumbai, during the start up phase to set up and run commercial banking operations in India. •Liaising with vendors for change requests and delivering fixes. Played an important role to ensure operational readiness of core banking application UBS (Universal Banking Solutions) for Indian market.•Involved in module implementation, fine tuning, workflow and system mapping, and UAT for business requirements.•Responsible for various system enhancements, process improvements & set up of new branches as part of expansion strategy of Barclays group.•Provide hand-holding to the new branches, operation teams of other business segments in order to ensure smooth operations & meet customer expectations.•User Access Management, Business Continuity Plan’s to ensure smooth operations always. •Monitoring end to end processing of Trade transactions and processing of documents within agreed TAT. •Ensure that suspense and transitory A/Cs are nullified end of day, nostro recon happens within set deadlines.•Ensure that the statutory reports are submitted to HO / RBI in timely and accurate manner.Jan 2008 – Jan 2009•Involved in various projects like Customer Relationship Management (CRM), Interactive Voice Recording (IVR), Imaging Workflow Solutions (IWS), and Cheque Truncation System (CTS) as part of Business Solutions Group right from “Functional Requirement Document (FRD)” to System go-live.•Implemented CRM. Other projects also progressed at a good pace.•Part of Front Office (Sales) providing Trade solutions to customers in the Large Corporate segment.Jan 2009 – Jul 2010.•Part of Risk Control Unit involved in streamlining & improvisation of various processes, UAT testing, implementation & enhancement of new credit software (CFMS - Credit Facility Monitoring System.)Achievements:•Set up first four branches in India.•Designed & set up centralised Trade Operations at Barclays Bank.

Mumbai Area, India

•Responsible for various system enhancements, fine tuning, process improvements & branch set up.•Process workflow Manuals written, User Guides prepared and Training given to new and existing employees of core banking application GAIN and Trade application IMEX.•Process workflow prepared for end to end processing of Trade transactions of New Delhi branch as part of centralized processing at Mumbai. •Designed the Business Continuity Plan for DBS India - Trade Operations.•Arranged for the necessary reports from IMEX system & signed-off reports after ensuring that the requirements are met. •Involved in various projects like UAT Testing of IDEAL 2 - Net Banking Software for Trade Finance, setting up of new branches, Core banking software (Finacle) implementation project etc.•Compilation of BEF/ XOS & BIS statement for reporting to Reserve Bank of India.•Actively involved in providing solutions and resolving Trade related queries and problems of Customers, Relationship managers as well as Trade processors on regular basis to optimise satisfaction of all parties.•Monitoring end to end processing of Trade transactions within agreed TAT. Achievements: •Improved existing Trade Operations processes to help reduction in time & effort up to 75% on part of Operations staff thereby leading to better controls at DBS Bank. •Successfully lead the system migration from GAIN to IMEX for Trade Finance at DBS Bank.•Designed & set up centralised Trade Operations at DBS Bank .•Introduced job rotation to upgrade team strength and motivate team.

Mumbai Area, India

•Processing centralised operations for FFMC & FCY cheque collections (All-India). •Processing of Trade products for Western Region that included Import and local Bills under L/C, Import Bills on collection, Advance & Direct Import Bills, Bank Guarantees, Loans, issuance of DD's & Manager's Cheques, Direct Recourse under L/C (DRUL).•Monitoring various critical accounts of the Department including various Income accounts as well as Cash Margin Accounts, Accounts Receivables & Payable.•Compilation of BEF statement for reporting to Reserve Bank of India.Achievements: •Improved the process of handling Travellers Cheques resulting in faster realisations & thereby reducing out of funds position for HDFC Bank Ltd.•Daily monitoring of Accounts Receivable as part of Six Sigma project which helped in prompt recoveries with minimum overdue position for the bank.•Effectively managed Trade Finance needs of multinational/local corporates. •Consistently achieved 'Good' Inspection ratings in areas of responsibility from internal/external & regulatory auditors.

Mumbai Area, India

Reporting to: Group Consultant.Responsibilities:•Quick clearance of Import consignments.•Negotiation of rates with Freight Brokers & Custom House Agents.

Mumbai Area, India

Reporting to: General ManagerResponsibilities:•Responsible for Exports & Imports right from Receipt/Issuance of orders to speedy clearance from customs.•Clearance of Export / Import consignments including liaison with Apparel Export Promotion Council (AEPC), Factories, Custom House Agents, Buying Agents, Freight Brokers, Banks & Suppliers on regular basis to optimise satisfaction of all parties.•Release of Bank Guarantees issued in favour of Customs for imports done after completion of required obligation.

Mumbai Area, India

Reporting to: DirectorResponsibilities:•Documentation of Export Department for banks and Government bodies like JCCI, Customs, Excise.•Co-ordination with factory, Custom House Agents, Inspection agencies and buyers.

Certified Scrum Master

Certificate, Cybersecurity

Master In Financial Management, Banking And Financial Support Services

Jamnalal Bajaj Institute of Management Studies, (JBIMS) is amongst the top ten universities in India with a flagship program in Finance..

Diploma, Business Administration And Management, General

B.Com, Business Planning, Economics, Accounts, Auditing, & Economics

Activities and Societies: 1. Member of Students Council from 1992 to 1994. 2. Represented college in Athletics at the Inter College level.

Business/Commerce, General

Blockchain For Cross Border Payment, Blockhain

BLOCKCHAIN FOR CROSS BORDER PAYMENT