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The Billing College provided Corporate Training and Consultancy services to international telecommunications firms. Specifically, the company specialized in the areas of Networks, Operations Support Systems (OSS), Billing & Customer Care systems. The company developed a series of courses on Billing and Customer Care which its instructors delivered in over 25 countries around the world. Some of the companies major clients: AT&T, British Telecom, AMDOCS, SAP.

Founded the Billing College, a corporate training, consulting, and research company that specializes in Telecom Billing, Customer Care, BSS, and OSS o Oversaw and managed the development of a fully functional e-Learning (online) platform o Managed the company's growth to currently over 320 clients worldwide, reaching a revenue stream of $1.8M annually o Developed marketing strategies: online & print marketing o Conducted all contract negotiations o Delivered courses and seminars globally as a Master Instructor o Specializing in BSS/OSS assisting clients in a variety of roles Billing & Customer Care Data Modeling IT Architecture Business and systems analysis Business process improvement Vendor interviews and selection System implementation Recent Consulting Assignments

Responsible for consolidating all Rating and Billing for the whole enterprise. Working with my staff on developing the new architecture, the data model, and the business/systems requirements for an end-to-end platform to support all products/services, and serve all MVNO and MVNE Clients.

Worked at this publicly traded company as a Senior Consultant; the goal was to re-architect the BSS IT environment (including Billing, Customer Care, support applications, Data Migration) and align it with the executive vision and growth strategy. My responsibilities encompassed discovery and key stakeholders interviews, problem identification and documentation, re-architecting the enterprise's Data and Object Models, consolidating the Billing and CRM platforms, developing a full set of business and functional requirements, developing the RFP, recommend solutions, interview vendors, and implement the solution.

Worked for the past 28 years with a variety of enterprises on the implementation of Billing & CRM platforms. Responsible for: Process development, Data Modeling, Business and System specifications, RFP development and response, vendor analysis and selection recommendation. Client assignments in the areas of business and systems analysis.COURSES DEVELOPED AND TAUGHT:Billing & Customer Care [Fixed Line, Mobile, NGOSS/eTOM/SID/TAM (New Generation Operations Systems & Software, enhanced Telecom Operations Map, Shared Information/Data Model, Telecom Applications Map)VoIP (North American and European markets)]; OSS Fundamentals (North America)]