Avis Jackson Email & Phone Number

Altamonte Springs, Florida, United States

▪ Provided direct patient care based▪ Assisted an RN or LPN in completing patient-care support tasks▪ Promoted the best possible patient satisfaction and outcomes▪ Charted patient activities▪ Answered patient call lights timely and professionally

Winter Park, Florida, United States

▪ Scheduled pediatric patients’ physical, speech and occupational therapy appointments▪ Ensured authorization was obtained prior to appointments▪ Verified correct codes are set for billing to create accurate estimates of patient responsibility▪ Collected patient responsibility balances during check-in process▪ Assisted assigned therapists with creating recuring schedules and clerical duties as requested▪ Answered phones and returned necessary phone calls to patients and providers▪ Communicated with primary care physicians to gain signatures for plan of cares and referrals▪ Checked fax inbox daily for timely response to request▪ Utilized working knowledge of payor guidelines to schedule appropriately▪ Researched and resolved workqueue issues concerning max benefits, document collection

Winter Park, Florida, United States

▪ Accountable for the operations of the school▪ Ensured that the school operated in accordance with company and state licensing standards▪ Responsible for ensuring an educational, caring and safe environment for the children and parents▪ Recruited, interviewed and selected quality staff▪ Distributed and maintained curriculum, food, classroom and facility supplies▪ Billed weekly for tuition, followed company regulations for timely collections of payments▪ Maintained proper file documents for each student and employee according to state requirements▪ Enrolled new students and submitted proper paperwork to state entities▪ Calculated weekly tuition for clients with subsidized payments

Maitland, Florida, United States

▪ Submitted all claims in a timely manner for 14 Skilled Nursing Facilities▪ Verified proper entries for all fields of UB04 claim form prior to submittal of claims▪ Reviewed Aging reports of assigned buildings to follow up on outstanding balances▪ Utilized payor portals to obtain eligibility, claim status and payor information▪ Developed and maintained professional business relationships with payors and BOMs▪ Reviewed clearinghouse for all claim rejections & errors on daily basis▪ Submitted adjustment claims and appeals as appropriate▪ Determined Bad Debt and submitted proper paperwork for write offs and adjustments▪ Created Excel spread sheets to show financial stats and trends

Orlando, Florida, United States

▪ Educated Medicare recipients about Medicare plans available in their area of residence▪ Enrolled members into Medicare plans helpful to the member's situation▪ Answered coordination of benefits questions for prospective members▪ Exceeded assigned sales quotas by at least two sales daily

Jacksonville, Florida, United States

Provider Service Representative▪ Responsible for maintaining accurate and up-to-date knowledge of all CMS guidelinesconcerning Medicare billing, providers and recipients▪ Answered inquiries from providers regarding claims, eligibility and covered benefits▪ Advised providers of corrections need for 1500 claim forms▪ Entered PETS system to help with provider enrollment applications▪ Provided assistance regarding website registration, navigation and customer related inquires▪ Performed administrative duties such as reprocessing, recalculating and adjusting claims▪ Met and exceeded 10 calls per hour quota by 6 calls, taking on average 16 calls per hourWritten Analyst▪ Retrieved and reviewed written inquiries from Medicare Providers and Medicare Beneficiaries▪ Researched topics to collect accurate information to respond to inquires▪ Utilized CAS letter writing system to tailor and edit letters to providers in response to writteninquiries▪ Selected to work with special team to resolve Secondary Payer issues