Avishek Roy Email and Phone Number

Medical Technologies Domain• Architect global solution on single-org salesforce platform• Drive strategic solution design and delivery for multiple geographies/business divisions• Drive architecture and delivery for 15+ product teams• Lead architecture for Salesforce and interfacing systems like SAP, HANA, Hadoop, AWS, Informatica, IIB Websphere etc.• Implemented robust tool echo system with more 80+ managed packages on salesforce platform• Trailblaze with implementation of new tools like Customer Data Platform and Interaction Studio• Architected seamless data flow between different activity capture systems (e.g., GA360 etc.) to Salesforce and marketing cloud through CDP to relate and interpret data for better understanding of customer need and lead scoring• Drove implementation of Enterprise Consent management solution for global usage• Collaborate with IT & Business partners to understand upcoming need and strategize engagement model to support technology deliverables• Measure adoption and find gaps in end-to-end business process to create a streamlined and systematic business process flow, using scalable technology solutions• Scout the future by researching and implementing new and innovative tools to catapult the organization into futuristic technology platform to meet tomorrow’s needs• Drive Salesforce business and IT remediation for ERP migration• Create a scalable and robust experience solution to provide a unified view of BSC to the end customers – Patients & Physicians• Drive broader data strategy for data warehouse and analytics to ensure robustness and scalability• Drive strategic digital transformation for the organization, using salesforce and several other tools• Closely work with business partners & development teams from different geographies/business divisions to help guide, review architecture and design to align with broader organizational vision and industry best practices and guidelines

Medical Technologies Domain• Architect global solution on single-org salesforce platform• Drive strategic solution design and delivery for multiple geographies/business divisions• Drive architecture and delivery for 15+ product teams• Lead architecture for Salesforce and interfacing systems like SAP, HANA, Hadoop, AWS, Informatica, IIB Websphere etc.• Implemented robust tool echo system with more 80+ managed packages on salesforce platform• Trailblaze with implementation of new tools like Customer Data Platform and Interaction Studio• Architected seamless data flow between different activity capture systems (e.g., GA360 etc.) to Salesforce and marketing cloud through CDP to relate and interpret data for better understanding of customer need and lead scoring• Drove implementation of Enterprise Consent management solution for global usage• Collaborate with IT & Business partners to understand upcoming need and strategize engagement model to support technology deliverables• Measure adoption and find gaps in end-to-end business process to create a streamlined and systematic business process flow, using scalable technology solutions• Scout the future by researching and implementing new and innovative tools to catapult the organization into futuristic technology platform to meet tomorrow’s needs• Drive Salesforce business and IT remediation for ERP migration• Create a scalable and robust experience solution to provide a unified view of BSC to the end customers – Patients & Physicians• Drive broader data strategy for data warehouse and analytics to ensure robustness and scalability• Drive strategic digital transformation for the organization, using salesforce and several other tools• Closely work with business partners & development teams from different geographies/business divisions to help guide, review architecture and design to align with broader organizational vision and industry best practices and guidelines

Medical Technologies Domain• Architect global solution on single-org salesforce platform• Drive strategic solution design and delivery for multiple geographies/business divisions• Drive architecture and delivery for 15+ product teams• Lead architecture for Salesforce and interfacing systems like SAP, HANA, Hadoop, AWS, Informatica, IIB Websphere etc.• Implemented robust tool echo system with more 80+ managed packages on salesforce platform• Trailblaze with implementation of new tools like Customer Data Platform and Interaction Studio• Architected seamless data flow between different activity capture systems (e.g., GA360 etc.) to Salesforce and marketing cloud through CDP to relate and interpret data for better understanding of customer need and lead scoring• Drove implementation of Enterprise Consent management solution for global usage• Collaborate with IT & Business partners to understand upcoming need and strategize engagement model to support technology deliverables• Measure adoption and find gaps in end-to-end business process to create a streamlined and systematic business process flow, using scalable technology solutions• Scout the future by researching and implementing new and innovative tools to catapult the organization into futuristic technology platform to meet tomorrow’s needs• Drive Salesforce business and IT remediation for ERP migration• Create a scalable and robust experience solution to provide a unified view of BSC to the end customers – Patients & Physicians• Drive broader data strategy for data warehouse and analytics to ensure robustness and scalability• Drive strategic digital transformation for the organization, using salesforce and several other tools• Closely work with business partners & development teams from different geographies/business divisions to help guide, review architecture and design to align with broader organizational vision and industry best practices and guidelines

Medical Technology Domain- Architected generic solution for multiple business domains from different geography to bring all the users on same platform- Resolved critical issues in Business and Technical side in very short time to ensure continued product service- Implemented Salesforce test automation tool mitigating high volume and performance issues- Ran POC and implemented latest salesforce features like oData, Platform event etc

HealthCare Domain - Architected a generic integration engine for all REST based integrations along with authentication serving more than 100 complex integration touchpoints - Lead a team size of 25 people consisting of Salesforce and Mulesoft resources - Developed complex visualforce pages and apex classes with more than 15 integrations on the page. - Learnt and developed Mulesoft flows in a short time span and delivered successfully - Effectively detected and resolved design/performance related issues (production/development) in stringent timelines and helped team with deliverables - Assured code quality as per Salesforce best practices - Effectively communicated with client, onshore and offshore team across multiple locations

Life Sciences Domain - Designed and built various modules like order management, benefit management, infusion site search and direction etc - Built a tool to convert Siebel components into Salesforce components and deploy to Salesforce environment which was also showcased in Dreamforce - Designed and architected a generic Business Rule Engine for therapy based business processes - Integrated an agile project management tool with salesforce to relate user stories with defects - Developed an innovative tool in a short time span to generate code comments for classes and triggers, reading the if/else and for/while conditions, reducing considerable manual effort

Power Industry - Architected a high precision technical solution for Next Best Offer mechanism based on various factors like historical data, statistics (calculated during runtime) and data brought from external systems - Lead a team size of 5 Salesforce resources - Effectively detected and resolved design/performance related issues in stringent timelines and helped team with deliverables - Implemented Single Sing On and Live Agent (along with additional customization) - Assured code quality as per Salesforce best practices - Effectively communicated with client, onshore and offshore team - Designed a Salesforce estimation tool for agile based projects - Integrated with various external web services like address verificationTelecommunication Domain - Architected a highly customized sales based application for 50000+ users to be accessed and used on iPad and mobile, primarily - Lead a team size of 4 Salesforce developers - Developed complex visualforce pages and apex classes for data entry screen involving more than 5 integration touchpoints and more than 20 salesforce sObjects. - Designed and developed a tool profile comparison from profile xml, reducing a lot of manual effort - Assured code quality as per Salesforce best practices - Effectively communicated with client, onshore and offshore teamEntertainment and Media Industry - Designed and built various modules like lead management, order management, invoicing and payment gateway integration - Assured code quality as per Salesforce best practices - Effectively detected and resolved design related issues and helped team with deliverables

Transportation Industry - Developed a highly robust technical solution for multiple modules like Commercial (Booking, Creation of Bill of Lading), Logistics (Material Management, Port Operations, Voyage plan and Demurrage), Finance (Integrations with SAP for Accounts Receivable and Payable) - Integrated with SAP, client’s legacy systems and third party systems - Effectively detected and resolved design related issues in stringent timelines and helped team with deliverables - Effectively communicated with client, onshore and offshore team - Designed a Salesforce estimation tool for agile based projects

Transportation Industry - Developed a highly robust technical solution for multiple modules like Commercial (Booking, Creation of Bill of Lading), Logistics (Material Management, Port Operations, Voyage plan and Demurrage), Finance (Integrations with SAP for Accounts Receivable and Payable) - Integrated with SAP, client’s legacy systems and third party systems - Effectively detected and resolved design related issues in stringent timelines and helped team with deliverables - Effectively communicated with client, onshore and offshore team - Designed a Salesforce estimation tool for agile based projects