➤Deliver training programs and workshops to employees or clients that motivate, improve competencies and performance, and directly impact results.➤Utilize individual or group performance results to check the effectiveness of training.➤Gather feedback on sessions from attendees for improving future content and presentation.➤Design a new training program and upgrade existing programs, including lesson plans and training aids as needed.➤Recommend resources and strategies that support and lead to market success and goal achievement.➤Diagnose learning issues that will help people do better and assist team members in measuring and enhancing training results.➤Responsible for developing consistent and positive client/learner interactions.➤Responsible for identifying and communicating learning gaps to the Learning Development Team.➤Responsible for facilitating the delivery and execution of technology-based training.➤Responds to student questions and augment course content as needed.➤Effectively utilize current learning delivery platforms and tools to deliver training.➤Adjust presentations to accommodate the needs of the audience.➤Communicate technical complexities of software in a simple manner.