Adrian A. Email & Phone Number

Sydney

- First point of call for logging and prioritising customer service requests using client management software- Provision of Level 1 / 2 support for clients requiring training and/or technical support including troubleshooting, resolving issues and tracking service calls to their resolution- Assigning and escalation of cases as appropriate- Provision of.

Sydney, Australia

- Training & orienting new staff members- Management of 5 staff, organisation & approval of shifts/leave, & management of grievances- Customer service, sales, & complaint management- Marketing of a new business concept, management of merchandise, & store presentation- Testing & Grading of products- Loss prevention

Australia

Account Management and Sales / Business Development-- Managing key retail group client accounts- Training clients regarding product specifications, marketability, and use- Assisting clients with bulk purchases of a range of computer hardware, software, peripherals- Design / customise computer specifications for retail system product- Advising Altech sales.

Hurstville / Miranda

Working as an assistant manager in two of the top four performing stores, has allowed me to grow and develop my ability to manage a busy store and its team. Working for GAME has developed my strong ability to focus on multiple tasks well as managing, training, and motivating my team, whilst driving KPIs and providing excellent customer service. During my.

Miranda / Chatswood / Sydney CBD

As a Sales Representative for the Dell Kiosk program, I gained invaluable experience with serving customers and supporting my fellow sales team. Allowing the focus on an individual customer and their individual needs, providing them with solutions while still driving sales and relative KPIs. As one of the only completely computer literate team members, I.