- Learning the new Connect system and troubleshoots for 9 weeks to train 30,000 delegates in the classroom on a 6 month project.- Delivered a tailored system and training to all MET police officers, sergeants and inspect.- Create a supportive and engaging learning environment to promote active participation and knowledge retention with the trainer.- As a knowledgeable resource, I was readily available to answer any police-related questions that may arise.- Effectively communicating information, clarifying concepts and addressing any concerns or challenges that may arise.

- Targeting Commercial businesses in the UK, Ireland and South Africa with a user base ranging from 250- 2500.- Maintaining and updating customer relationship management systems with accurate and relevant information about leads, clients and interactions.- Assisting in the preparation of proposals, presentations and sales materials for potential clients or partners.- Scheduling meetings, appointments and calls for business development activities including coordinating with internal teams and external contacts.- Assisting in the planning and execution of events such as InfoSecurity 2023 at ExCel where business development opportunities arise. - Supporting lead generation efforts through various channels such as cold calling, networking events and online research. - Nurturing clients and prospecting potential clients, conducting outreach, and initiating conversations to identify potential business growth.- Creating handovers with all the relevant information and requirements for the senior sales teams and creating opportunities and accounts through SalesForce- Conducting research using Tech target, Zoominfo and Lusha to identify target markets and industries, identifying key decision makers and gathering market intelligence.

- Using various channels and a proactive approach such as cold calling, cold emailing and utilizing LinkedIn to generate new business opportunities and qualify leads for the sales team.- Liaising with potential clients and account managers as well as handling inbound and outbound leads up until the demonstration stage.- Schedule meetings, appointments and called for business developments activities including coordinating with internal and external contacts- Handling email, phone calls and other communications related to business development - Assisting in creating compelling proposals and presentations for potential clients - Working with small – mid size law firms in England I hat be creative and innovative in my approach by thinking outside the box to capture their attention and create meaningful connections.

- Greet customers warmly and assist their needs. Provide detailed product information and advice to customerss.- Handle customer inquiries and resolve issues efficiently- Foster strong customer relationships to encourage repeat business-Achieve individual and team sales target- Upsell and cross - sell products to maximise sales- Keep up to date with product knowledge and trends to make informed recommendations.- Maintain store presentation, ensuring products are well displayed and my depeartment was clean and organised -Assist with stock replenishment- Participate in visual merchandising to create appealing displays.- Support instore events and promotions- Work effectively with team members to ensure smooth store operations- Communicate customer feedback and sales insights to management- Represent Selfridges brand values in all interactions with customers and colleagues

- Welcome customersand provide assistance with their footwear needs- Offered details information on Nike footwear products including features, benefits and fit- Handle customer inquiries and resolve any issues promptly and professionally- Build strong relationships with customers to ensure repeat business- Upsell and cross sell Nike footwear and accessories to maximise sales opportunities- Stay updated on latest product knowledge and current footwear trends- Maintain a clean, organised and visually appealing footwear section- Assist with stock replenishment and manage inventory effectively- Participate in visual merchandising to create engaging displays that highlight Nike footwear- Carried out customer transactions and refunds on the till