Avon Lok Email & Phone Number

Chicago, Il, Us

Bellevue, Wa

Responsible for planning, developing, and implementing large-scale expansion projects, streamlining processes, and launching multi-year programs plans. Served ten months as Interim Director of Cancer Services.♦ Implemented outpatient clinic strategy including the development of 7 new primary and urgent care clinics in outlying markets. Led a multi-phase growth and development process in the competitive Issaquah market including the successful relocation of Overlake Urgent Care to Overlake Medical Center Issaquah, expansion and relocation of specialty services in Issaquah and development of a new Issaquah outpatient imaging center from business plan development to design, construction and hand off to operations. Total project costs were in excess of $14M. ♦ Managed opening of downtown Bellevue clinic, overseeing property negotiations, architecture and design, construction, and IT implementations. The new clinic opened on time and $200K under budget.♦ Oversaw Cancer Services operations including new program development, equipment evaluations, protocol standardization, and marketing efforts to raise community awareness.♦ Planned, implemented and operated a bariatric program, taking it through Center of Excellence Certification.♦ Expanded a robotic surgery program from one da Vinci surgical robot and two physicians to two robots and 18 physicians in four specialties.♦ Implemented a joint Transcatheter Aortic Valve Replacement program between two healthcare organizations.♦ Developed Program plans for major service lines including behavioral health, cardiac, cancer, surgical including orthopedics and bariatrics, neuroscience, women's and infants and imaging services. ♦ Developed and oversaw a women's continence program from physician recruitment to program development and expansion. ♦ Hired, trained and developed staff and interns in data analysis, business plan and proforma development and project management and implementation.

Conducted financial, market, and demographic analysis of new business opportunities. Lead researcher and project manager of new program and service development.♦ Originated business plans for a multitude of healthcare opportunities. Reviewed markets, demographics, financials, and competitor landscape providing in-depth analyses and scope.♦ Implemented approved business plans, led operations and delivered proven systems on time and under budget that exceed projected financials.♦ Analyzed and prepared semi-annual reports for senior leadership and board members focusing on hospital and health ranking studies, methodologies, and outcomes.♦ Conducted financial, market, and demographic analysis of new business opportunities. ♦ Prepared Certificate of Need applications and compiled documentation and presentations against competitor Certificate of Need applications. ♦ Lead researcher and project manager of new program development for multiple programs. ♦ Developed strategic service line portfolios for service line managers and executive sponsors. ♦ Implementation of Minimally Invasive Surgery/daVinci Surgical Robot, Outpatient Imaging Expansion and Bariatric Surgery Center of Excellence.♦ Researched national, regional and market assessment of healthcare trends affecting hospitals and health systems in Washington State and King County for annual strategic environmental assessment.

Developed business plans including financial models and competitor assessments supporting new business ventures.

Bs, Biology

Masters, Public Health

Project Management Certification