- Coordinating directly with large organizations, travel agencies, and private entities to secure and optimize room bookings.- Responsible for the room bank management, ensuring optimal occupancy rates and maximizing revenue.- Oversaw financial transactions, including invoicing and collections, maintaining accuracy and efficiency in the hotel's financial operations.- Facilitated seamless communication between service recipients and providers within the hotel, ensuring high levels of customer satisfaction and operational excellence.- Accountable to the hotel management for maintaining high standards of service delivery, contributing to the hotel's reputation and success.