Grade 4 clerical administrator. Responsibilities include:- Receiving confidential FOI & GDPR/ Data Protection information requests into TUH ROI Department- Logging, categorising & processing requests onto Respond CRM system- Retrieving & compiling medical records for requests using various electronic systems (PIMS, Symphony, Cardio, Teams, Letters, Bus Obs, Synergy, ICE, SMS) as well as obtaining records from patient charts and liaising with other TUH departments- Preparing records for review by ROI Manager- Tracking requests at various stages on Respond CRM for use in reporting & data capture- Finalising requests and resolving cases on Respond CRM- Providing general advice and updates via phone & email to requesters (patients, relatives, healthcare professionals, Gardai, journalists, solicitors etc)- Liaising with external offsite storage facility for copying, storing and retrieving records- Providing general support & various administrative tasks to managers & department- Monitoring & triaging TUH DPO email account & requests

- Management of CRM database records including data cleaning & entry, maintenance of information records- GDPR Champion for the HPIT Department, completing & assisting with DPIAs, ensuring ongoing GDPR compliance, handling queries from colleagues, liaising with DPO on projects and policies, project work & policy developments with Champions from other departments- Managing correspondence & queries from the general public about CPR- Providing CPR training to external organisations and internal IHF staff- Liasing with affiliated CPR organisations & instructors- Processing & despatching CPR materials orders to training sites & instructors, issuing invoices & receipts- Assisting with maintenance of resuscitation equipment (manikins, AEDs, DVDs, pocket masks etc)- Providing fundraising advice for community groups- Updating CPR information & courses on IHF website- Providing general support & various administrative tasks

Project worker with the REACH programme (Recreation Education And Community Health)Assisted with & supported various projects including:- Grinds Club for local secondary school students- See It Do It laboratory series for Leaving Certificate students- Senior citizens' community events in RCSI- Sports Day for local primary school children- Debating Science Issues competitionI also liaised with staff and student volunteers about the programme, provided one-to-one tuition through the Grinds Club, and looked after a number of administrative and financial elements of the REACH programme.

- Reviewed & updated content of elearning courses run by PAI- Proof-read PAI lecture slides for accuracy- Registered new learners & students of courses run by PAI- Handled queries concerning PAI summer language courses- Compiled feedback reports of seminars and courses run by PAI

- Filing & updating electronic copies of food product labels- Creating new databases and filing systems for food product labels- Ensuring all nutritional information for products bought from suppliers was easily accessible and up to date

- Filing & updating electronic copies of financial documents- Creating new databases and filing systems for financial documents.

- Sorting and filing legal documents using Excel macros- Creating filing systems for legal documents- Managing databases of legal documents

Team Leader at various retail kiosks (bars, food, private boxes) in the Aviva Stadium on match days and at concerts. Responsible for:- Signing staff in and out- Training new staff members on procedures and customer service- Cashing up numerous tills and signing off on floats- Managing stock- Handling customer complaints and queries

- Helped to organised educational events & festivals- Created social media accounts to tie in with the institution's launch/rebranding- Facilitated discussion sessions at a symposium- Helped to organise trips and tours of NUIG research facilities to local secondary school students- Represented the institute on stands at festivals & events

Worked on “Pharmaceutical Nephrotoxicity Testing: Alternative Models and Potential Markers”, a project funded by the HRB. Duties included:- Desk research- Feeding & maintaining epithelial cells- Preparing reagents at various dilutions- Administering markers to a number of samples over 8 weeks- Testing marker effectiveness on cells using a spectrometer- Extracting all data to compile statistics and graphics of results.