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Avril Bothma Email & Phone Number

Senior Director, Migrations at Anova
Location: Douglas, Scotland, United Kingdom 16 work roles 2 schools
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Current company
Role
Senior Director, Migrations
Location
Douglas, Scotland, United Kingdom
Company size

Who is Avril Bothma? Overview

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Quick answer

Avril Bothma is listed as Senior Director, Migrations at Anova, a company with 185 employees, based in Douglas, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Avril Bothma.

Avril Bothma previously worked as Senior Director at Anova and Senior Director at Anova. Avril Bothma holds Six Sigma - Green Belt from Linde Group.

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Email format at Anova

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Anova

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Profile bio

About Avril Bothma

I am a seasoned OtC, Customer Service and Customer Success Professional with a customer centric, hands-on approach and varied experience across the customer facing spectrum. I am a self-motivated, analytically minded, process orientated person who thoroughly enjoys working.

Current workplace

Avril Bothma's current company

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Anova
Anova
Senior Director, Migrations
new providence, new jersey, united states
Website
Employees
185
AeroLeads page
16 roles

Avril Bothma work experience

A career timeline built from the work history available for this profile.

Senior Director

Current

Scotland, United Kingdom

Responsible for managing all aspects of our Customer's Migration to our New Platform and Applications, this includes but is not limited to, Pre-migration Preparation and Customer meetings, Structuring Customer Data, working with the Developers to ensure Data migration is Completed, Training Customers on platform and application functionality, follow though.

Jan 2023 - Present

Senior Director

Current

Scotland, United Kingdom (Remote)

  • Anova is an IIOT (Industrial Internet of Things) Company with a global footprint offering Monitoring Solutions through Telemetry as well as monitoring devices and analytics
  • Mentor, inspire and manage a global team of Customer Success Representatives (USA, Portugal (EU), Australia) which fulfill Technical Support, Customer Success as well as Sales Support roles
  • Create and maintain processes and training material for onboarding and development of Teams and Customers
  • Develop and report Technical Support and Customer Success KPI’s
  • Establish and manage Inside Sales team as well as their relevant targets and KPI’s
  • Manage Accounts Receivable (2000 Customers, $10mil book)
Feb 2021 - Present

Unemployed

Unemployed During This Period (Immigrating)

Scotland, United Kingdom

Oct 2020 - Feb 2021

Project Manager

South Africa (Remote)

Managing various projects within the Customer Service Center with a primary focus on Debt Management

Apr 2020 - Oct 2020

Head Of National Customer Service Centre

Germiston, Gauteng, South Africa

  • This role is accountable for Order to Cash (OtC) across Afrox as well as all functions within the Afrox Customer Service Centre is including: Commercial Management, Account Opening, Data Management, Pricing Management.
  • Adeptly handled 1000-2500 inbound interactions (various channels: Inbound centre, EDI, E-Channel, Fax to email, email) per day across the product range, generating 45-54% in sales revenue annually.
  • Delivered an ongoing exceptional level of service to each customer by listening, resolving queries, and delivering comprehensive communication.
  • Oversaw daily operations over 26000 debtor accounts with a combined debt value of R900million to R1.2billion.
  • Maintained smooth operations across Order to Cash through continuous improvement of KPI's by reviewing and improving process, allowing for comprehensive governance.
  • Managed team of 8 Managers with a total of 137 employees, overseeing the hiring, training, and professional growth of employees.
Feb 2016 - Mar 2020

Credit And Collections Manager

Germiston, Gauteng, South Africa

Managing Debtors Department and Customer Credit allocation

Jul 2015 - Jan 2016

Commercial Manager - Customer Service Centre

Germiston, Gauteng, South Africa

Managing Customer Master Data, Pricing Data, Agent Support, Billing and Customer Account Opening

Mar 2014 - Jul 2015

Quality Manager - Order To Cash

Germiston, Gauteng, South Africa

Managing the quality/ process governance within the Order to Cash processes in Afrox

Oct 2012 - Mar 2014

Sap Securities Manager Otc

Germiston, Gauteng, South Africa

Manage SAP role creation and allocation within SAP securities across OTC in Afrox.

Feb 2011 - Sep 2012

Business Process Analyst

Germiston, Gauteng, South Africa

Training, Business process writing, training Material development, Business KPI analysis

Mar 2007 - Jan 2011

Hr Generalist

Brits Area, South Africa

full HR Function for 2 companies in Brits, both plastic moulding one injection the other blow moulding

Jul 2005 - Feb 2007

Business Process Analyst

Bedfordview, Gauteng, South Africa

Business process management and system training

Apr 2003 - May 2005

Hr Generalist

Germiston, Gauteng

Wages and Salary Clerk, Recruitment and Training for CSC

May 1997 - Nov 2003

Wages Clerk

Blue Marine Seafoods

Wadeville, Gauteng

Wages and Accounting Clerk

Mar 1996 - May 1997

Wage And Accounting Clerk

Group Five Roads

Jet Park, Gauteng

Wage Function and general accounting

Sep 1994 - Mar 1996

Accounting Clerk

Haggie Rand Ltd

Harriotdale, Gauteng

Debtors, creditors and general accounting

Feb 1991 - Sep 1994
Team & coworkers

Colleagues at Anova

Other employees you can reach at anova.com. View company contacts for 185 employees →

2 education records

Avril Bothma education

Six Sigma - Green Belt

Linde Group

Occupational Based Education And Training, Adult And Continuing Education And Teaching

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FAQ

Frequently asked questions about Avril Bothma

Quick answers generated from the profile data available on this page.

What company does Avril Bothma work for?

Avril Bothma works for Anova.

What is Avril Bothma's role at Anova?

Avril Bothma is listed as Senior Director, Migrations at Anova.

Where is Avril Bothma based?

Avril Bothma is based in Douglas, Scotland, United Kingdom while working with Anova.

What companies has Avril Bothma worked for?

Avril Bothma has worked for Anova, Unemployed During This Period (Immigrating), Afrox, Consultant / Self-Employed, and Blue Marine Seafoods.

Who are Avril Bothma's colleagues at Anova?

Avril Bothma's colleagues at Anova include Brad Andersen, Lorena Hernandez, Lettah Masooane, Colleen Rushing, and Top Nguyen.

How can I contact Avril Bothma?

You can use AeroLeads to view verified contact signals for Avril Bothma at Anova, including work email, phone, and LinkedIn data when available.

What schools did Avril Bothma attend?

Avril Bothma holds Six Sigma - Green Belt from Linde Group.

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