• Facilitate team development workshops to improve communication and collaboration • Provide Enneagram coaching for personal and team growth • Develop strategies to enhance team dynamics and align with business goals • Lead coaching sessions to boost leadership and self-awareness • Analyse team challenges and recommend actionable solutions • Design and deliver team building and strategy training • Cultivate trust and innovation through strategic facilitation • Conduct assessments using Enneagram for team insights • Align team goals with organisational objectives • Offer ongoing coaching for sustained team growth

• Personality Profiling • Delivered keynote talks to diverse audiences• Wrote articles and blog posts on leadership and team development• Drafted client proposals following in-depth needs analysis• Hosted webinars on leadership and team development• Facilitated high-impact leadership skills development sessions• Led onboarding sessions for Entrepreneur’s Organisation members• Created engaging online content for virtual learning platforms• Developed high-performing teams through workshops and tailored programmes:o Resilienceo Conflicto Effective communicationo Ego stateso Crucial conversationso Culture creation workshopso Values creation workshopso Customer service developmento Psychological safetyo Motivational hungerso Building trusto Levels of listeningo Giving and receiving feedbacko Team proactiveness

• Draft employee contracts • Manage payroll and HR functions • Organise successful conferences, such as the Drone Conference in Midrand, June 2017 • Proofread documents, press releases, and advertising materials • Write articles and adverts for magazine publications • Liaise with industry stakeholders, including customers and competitors

• Managed territory operations effectively • Built and maintained strong customer relationships • Utilised Customer Relationship Management (CRM) systems • Stayed updated on product and industry knowledge • Submitted weekly reports to management • Developed and executed sales action plans • Completed regular written and oral assessments to ensure high performance • Worked collaboratively within a team to promote cohesion • Conducted post-call analyses and set objectives for follow-up calls • Maintained accurate and up-to-date customer records • Provided timely feedback to customers and colleagues • Conducted stock-takes and placed orders for products • Organised and coordinated customer training academies • Submitted monthly competitor reports and outlined strategic initiatives • Engaged customers through events to strengthen relationships

• Coordinated the completion of marketing materials, including promotional items and activities • Briefed advertising executives on promotional activities aligned with marketing action plans • Liaised with advertising agencies for the creation of promotional materials for pharmaceutical products • Reviewed and edited drafts of advertising materials, ensuring accuracy and quality • Communicated changes to agencies and ensured necessary amendments were made • Facilitated the approval process of marketing materials through legal channels, following company SOPs • Maintained an organised and accurate filing system for all relevant documentation • Verified invoices for accuracy and submitted documents to finance for payment processing

• Managed territory and built relationships with key stakeholders • Utilised Customer Relationship Management (CRM) tools to maintain client engagement • Stayed up-to-date with product and industry knowledge • Submitted weekly reports to management • Developed and implemented strategic sales action plans • Completed frequent written and oral examinations to ensure high standards • Collaborated effectively with team members to achieve goals • Conducted post-call analysis and set objectives for subsequent calls • Maintained accurate and detailed customer records • Provided timely feedback to customers and colleagues • Organised and coordinated doctor functionsProduct Portfolio: Cardiovascular (Hypertension; Cholesterol; Stroke Prevention), Respiratory (Chronic Obstructive Pulmonary Disorder), Restless Legs Syndrome, Oral Anticoagulant (Venous thromboembolism prevention - Post hip and knee replacement surgery), Anti-inflammatory.

• Supported sales team with secretarial duties, including coordinating and planning functions • Created newsletter inserts • Nebuliser division: Prepared quotes, invoices, and receipts, spare parts sales, facilitated repairs • Ensured compliance with ethical guidelines for CPD activities attended by doctors • Processed staff advance applications • Contacted medical aid organisations for product motivation purposes • Printed CPD certificates for medical practitioners • Coordinated with recruitment agencies for interview scheduling • Assisted Fleet department with vehicle-related processes • Organised food and beverages for small and large functions • Corresponded with medical practitioners • Supported product launches and marketing events • Drafted motivational letters for various purposes • Provided administrative support to large field force and Sales Managers • Coordinated promotional materials for product functions • Developed annual sales overview documents for representatives • Submitted and tracked expense reports for representatives and managers via control sheets

• Coordinated career workshops and events for students and graduates • Provided career counselling and job search support • Managed employer partnerships and internship programmes • Assisted in creating CVs, cover letters, and interview preparation • Organised on-campus recruitment and career fairs

• Greeted and assisted visitors and clients upon arrival • Answered and directed incoming phone calls efficiently • Managed scheduling and coordinated meetings or appointments • Maintained reception area and ensured a professional appearance • Handled administrative tasks such as filing and mail distribution

• Assisted passengers with seating and luggage placement • Ensured compliance with safety regulations and conducted safety briefings • Provided food and beverage service during the flight • Handled passenger queries or concerns • Performed emergency procedures when necessary