Avril Swan Email and Phone Number

Manager, Training Department Motor Industry Services (July 2016 - June 2020)Key responsibilities:• Project managed/organised end to end engagement accounts• Communicated professionally with internal and external stakeholders in a confidential manner• Strong organisational skills with high attention to detail under pressure while remaining calm• Skilled in time management prioritizing importance of workloads• Provided administrative support to senior executives with diary management, travel arrangements, internal/external functions and general office administration• Liaised with clients to tailor workshops to their policy requirements• Worked very well independently • Relationship managed teams to consistently meet deadlinesCo-ordinator, Motor Industry Services (May 2011 - June 2016)Key responsibilities:• Organised approximately 45 meetings for reporting motor dealerships annually• Communicated professionally with clients and maintaining strong relationships• Sourced venues to include organising/comparing costs for catering, audio visual• Arranged facilitators, subject matter experts and provided administrative support through diary management, travel arrangements• Documented learnings, takeaways and action items• Created post meeting surveys and collated results

• Organised approximately 45 meetings for reporting motor dealerships annually• Communicated professionally with clients and maintaining strong relationships• Sourced venues to include organising/comparing costs for catering, audio visual• Arranged facilitators, subject matter experts and provided administrative support through diary management, travel arrangements• Documented learnings, takeaways and action items• Created post meeting surveys and collated results