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Avshesh Kumar Email & Phone Number
Senior Manager Business Operations
at
Learningshala.in
1 work email found
@learningshala.in
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Manager Business Operations
Location
New Delhi, Delhi, India
Company size
Who is Avshesh Kumar? Overview
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Quick answer
Avshesh Kumar is listed as Senior Manager Business Operations at Learningshala.in, a with 73 employees, based in New Delhi, Delhi, India. AeroLeads shows a work email signal at learningshala.in and a matched LinkedIn profile for Avshesh Kumar.
Avshesh Kumar previously worked as Assistant Manager - CRM at Learningshala.In and Deputy Project Manager - CRM & Product at Univo Education. Avshesh Kumar holds Master Of Business Administration - Mba, Marketing And International Business, A from Iftm University, Moradabad.
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{first}@learningshala.in
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Profile bio
About Avshesh Kumar
Results-driven professional with 6+ Years of experience in operations and client-facing roles. Proven expertise in operations management, project management, customer success, CRM, and process optimization. Skilled in leading cross-functional teams to drive strategic initiatives and enhance operational efficiency. Demonstrated success in achieving high levels of customer satisfaction. MBA in Marketing and International Business, complemented by certifications in leadership, project management, and AI in business.Key Achievements:🏆SmartBike Operations, Delhi: Reduced operational costs by ₹10-15 lakhs; increased rental revenue by 80%.Mentoria: Achieved a 30% increase in customer advocacy; optimized onboarding and retention processes.JVG Startup: Saved ₹2 lakhs monthly; established a strategic B2B partnership with Metro Hospitals Noida.UNIVO: Led SU CRM implementation with global teams, optimizing workflows and enhancing data integration.Core Competencies:🎯Strategic Planning and ExecutionOperational Efficiency and Process ImprovementProject Planning and Risk ManagementCross-Functional Team LeadershipStakeholder and Government RelationsCustomer Success Management and RetentionClient Relationship ManagementCRM Implementation and ManagementAgile Methodology and Resource AllocationUpselling and Cross-Selling StrategiesCustomer Feedback UtilizationStakeholder CommunicationPassionate about leveraging strategic insights and innovative solutions to drive business growth and customer success.Let's innovate and achieve together.📧 avshesh.kumar.official@gmail.com
Current workplace
Avshesh Kumar's current company
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Learningshala.In
9 roles
Avshesh Kumar work experience
A career timeline built from the work history available for this profile.
Assistant Manager - Crm
Current
Jul 2024 - Present
Deputy Project Manager - Crm & Product
• Optimized workflows, allocated resources efficiently with project manager.• Assessed client/stakeholder needs, documented requirements, facilitated feasibility discussions.• Led SU-CRM implementation, data migration, API integrations, Auto dialer operations.• Coordinated global teams (India, Italy, Argentina, USA), ensured effective communication.• Conducted CRM, Marketing Automations training for department heads.
Feb 2024 - Jun 2024
Operations And Customer Success Manager
• Managed client onboarding and lifecycle, boosting customer retention by 15%.• Increased customer advocacy by 30% and optimized key account management.• Launched LinkedIn Service Page and WhatsApp channels, enhancing efficiency by 25%.• Collaborated on marketing initiatives, campaigns, product development, and revenue growth.
Aug 2023 - Feb 2024
Center Manager
• Led center operations, managed teams, controlled assets, cultivated a positive work environment.• Designed CRM software in collaboration with the tech team.• Promoted center services for community engagement with MLAs, NGOs, institutions, and foundations.• Prepared reports for stakeholders and top-level management.• Collaborated with stakeholders (BCG, ADM Foundation, DSEU, Delhi Government).
Feb 2023 - Aug 2023
Marketing Manager
• Managed company-wide operations, established policies with top-level management.• Led a 12-member cross-functional intern team, setting KPIs and saving ₹2 lakh monthly.• Directed integrated marketing strategies across social media, blogs, email, and telemarketing.• Developed vendors, business proposals, B2B partnerships, and event sponsorships.• Planned corporate sports tournaments with HCL, BOA, and Infosys.• Established an exclusive partnership with Metro Hospital, Noida… Show more • Managed company-wide operations, established policies with top-level management.• Led a 12-member cross-functional intern team, setting KPIs and saving ₹2 lakh monthly.• Directed integrated marketing strategies across social media, blogs, email, and telemarketing.• Developed vendors, business proposals, B2B partnerships, and event sponsorships.• Planned corporate sports tournaments with HCL, BOA, and Infosys.• Established an exclusive partnership with Metro Hospital, Noida for branding and health services. Show less
Jun 2022 - Feb 2023
Operations Executive
• Led SmartBike project in Delhi, overseeing 500 bikes at 50 stations, achieving Rs. 2M in cost savings.• Managed 50 Smart LED screens and partner relationships, ensuring smooth advertising operations.• Directed a 12-member cross-functional team, handling finances, SLAs, and operations.• Increased rental revenue by 80% post-COVID through B2B partnerships, Long term rentals, events.• Coordinated with NDMC and government officials for project approvals and expansion.• Oversaw… Show more • Led SmartBike project in Delhi, overseeing 500 bikes at 50 stations, achieving Rs. 2M in cost savings.• Managed 50 Smart LED screens and partner relationships, ensuring smooth advertising operations.• Directed a 12-member cross-functional team, handling finances, SLAs, and operations.• Increased rental revenue by 80% post-COVID through B2B partnerships, Long term rentals, events.• Coordinated with NDMC and government officials for project approvals and expansion.• Oversaw fleet management, inventory, and warehouse operations. Show less
Nov 2020 - Jun 2022
Customer Service Specialist
• Managed customer service using CRM systems, handling inquiries, complaints, and KYC issues.• Collaboratively recovered Rs. 1 million in outstanding bad debts during the COVID crisis.• Played a key role in implementing the SmartBike project on-site in Chandigarh.
May 2019 - Oct 2020
Management Trainee
• Managed 100+ daily customer interactions at stations, offering usage guidance and support.• Profound expertise in Marketing, Sales, Communication, Management, and Customer Service.
Nov 2018 - Apr 2019
2 education records
Avshesh Kumar education
Master Of Business Administration - Mba, Marketing And International Business, A
Bachelor Of Commerce - Bcom, Business Administration And Management, General, A
FAQ
Frequently asked questions about Avshesh Kumar
Quick answers generated from the profile data available on this page.
What company does Avshesh Kumar work for?
Avshesh Kumar works for Learningshala.in.
What is Avshesh Kumar's role at Learningshala.in?
Avshesh Kumar is listed as Senior Manager Business Operations at Learningshala.in.
What is Avshesh Kumar's email address?
AeroLeads has found 1 work email signal at @learningshala.in for Avshesh Kumar at Learningshala.in.
Where is Avshesh Kumar based?
Avshesh Kumar is based in New Delhi, Delhi, India while working with Learningshala.in.
What companies has Avshesh Kumar worked for?
Avshesh Kumar has worked for Learningshala.In, Univo Education, Mentoria, Jvg Consultancy And Services, and Smartbike.
How can I contact Avshesh Kumar?
You can use AeroLeads to view verified contact signals for Avshesh Kumar at Learningshala.in, including work email, phone, and LinkedIn data when available.
What schools did Avshesh Kumar attend?
Avshesh Kumar holds Master Of Business Administration - Mba, Marketing And International Business, A from Iftm University, Moradabad.
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