• Designing, development and testing of software and tools, to includedevelopment of new work products or enhancing existing applications orsystems.• Reviewing and updating technical documentation for the software,ensuring documentation reflects the software functionality and designaccurately.• Working in a team of 3, collaborating with project leader and customer toprovide technical direction as necessary.

Reviewed 4,000 veteran patient records across Southern Illinois to assess healthcare needsCalled inactive patients to schedule appointments to accommodate insurance policiesCollected answers to survey questions regarding pain management and recorded the data for future patient needsResearch patient policies for memorial services and create easy-to-follow manual for veterans and their family members.

Employed data server and troubleshoot consoles error while following technical procedures, guaranteeing the proper storage of classified Secret fight and maintenance data while preventing any unscheduled halts.Created and updated user accounts for maintenance workers and pilots according to authorized level of access per user, regulating appropriate customer access to Secret maintenance data to sanctioned personnel.Analyzed maintenance data and submitted aircrafts’ mission capabilities reports and charts to general officers, giving a clear picture of company mission capability, which aided the unit with the mitigation of risk and plan unit actions proficiently.Reviewed and tracked maintenance work orders to confirm all maintenance was performed in timely manner, confirming the accurate completion of more than 2000 monthly work orders and the safe flights of 13 combat aircrafts. Maintained service records for 13 aircrafts and more than 50 aeronautical equipment, ensuring the accurate accountability of all Aircrafts and installed component worth over $700 million.Updated all the maintenance department policies and standard operating procedures; making it possible for all workers to follow the most accurate and up-to-date safety directives.