Andrew Wachholz Email & Phone Number

Bethesda, Md, Us

• Drive user and market research efforts to identify issues and potential business opportunities for new and existing products.• Manage solution ideation, development of business cases, articulation of strategic vision, and design of concepts for solutions.• Establish and manage product requirements and product roadmaps.• Collaborate with department leads, executive management, and 3rd party vendors to manage production from concept to deployment to ensure on time delivery.

New York, Ny, Us

• Build and manage the development and execution of the UX strategy and experience process elements of the product roadmap and ensure alignment with company goals.• Manage design team providing direction for project deliverables and furthering professional development through mentorship.• Responsible for managing over $500k in contracts per year.• Lead cross-department collaboration to determine research priorities, synthesize data, and develop product requirements.• Develop and implement a procedural framework within the digital department to more efficiently identify, analyze, and develop solutions to customer goals and needs.

Washington, District Of Columbia, Us

• Responsible for research, UX/UI design, and iteration of Interfolio’s product suite for university faculty, staff, and administrative personnel.• Work with small multi-disciplinary teams made up of representatives from engineering, product, customer support, and marketing teams.• Educate and advocate for the quality of customer experiences across Interfolio product suites.• Assess existing insights, technical constraints, business needs, and specific platform demands to develop informed design solutions.• Play an active role in partnering with cross-functional peers in leading cohesive design across the platform.• Lead and manage Product UX initiatives within a SCRUM and agile development environment.

Washington, District Of Columbia, Us

• Advocate and educate design-thinking theory across departments.• Lead, design, and conduct user testing and research activities; synthesize results into appropriate artifacts and present to stakeholders.• Present monthly findings to illustrate desired customer experience, find opportunities for engagement, risk mitigation, as it relates to adoption and usage.• Partner with engineering and product managers to iterate, evolve, and improve design languages and product experience. • Define guidelines and best practices for brand usage, pattern libraries, and design management.

Arlington, Virginia, Us

• Manage the UX team, resourcing, and assist leadership in driving UX strategies and project approaches.• Oversee project life cycle ensuring adherence to business objectives, functionality, and design methodology.• Plan and drive lean UX activities in an agile environment (e.g., design sprints)• Rapid iteration of ideas to cross-functional teams through brainstorming, design artifacts, and prototypes.• Facilitate usability-testing methods, perform data analysis, and compose digital strategy reports for clients and project team.• Contribute to the growth and development of the UX team while inspiring them to research, envision and design using data-rich decisions.

Edina, Minnesota, Us

• Conduct focus groups, workshops, and architecture design sessions with clients and users• Collaborate with key stakeholders including UX teammates, product owners, and development teams.• Identify and prioritize user goals through card sorting, use-case scenarios, and gap analysis.• Create deliverables such as heuristic evaluation reports, user personas, information architecture, wireframes and prototypes.• Test and validate working hypothesis with users through design critiques, online user surveys, and usability testing.• Maintain design artifacts, UX and UI documentation, assets and prototypes for assigned projects.

Bloomington, Mn, Us

• Responsible for conceptualizing, executing, and managing online marketing campaigns.• Plan, design, and implement email communications using segmented end-to-end campaigns.• Analyze campaigns, produce marketing reports, as well as build and maintain KPI.• Identify opportunities and recommendations for activity in online social platforms.• Research marketing best practices and provide input to leadership on how to incrementally improve approaches.

Plymouth, Mn, Us

• Compose online business development and marketing strategies.• Lead teams within technology & marketing for online initiatives.• Construct online social communities and email marketing campaigns.• Concept, design, implement and test web-based marketing projects.• Supervise research and usability studies exploring enhancements to online visibility.

Us

Implementation and development of e-Learning tools for the greater Northwest Airlines employee group using proprietary software developed by the NWA I.T. development group. Also, continued support for existing and new media and interactive e-Learning course wear(s).

St. Louis Park, Mn, Us

• Cultivate and manage relationships with strategic partners to maintain business development.• Oversee multiple projects and contractors through all stages, from concept through to production.• Lead and manage a creative team consisting of designers, developers, and videographers.• Mentor subject-matter experts to ensure that design represents the most effective creative approach and supports the business & communication strategy.

North Mankato, Mn, Us

• Design, implement and manage web style guides and visual standards.• Arrange creative briefs and design project concepts for clients.• Plan & facilitate company-wide digital communications media workshops.• Lead UX/UI designer for proprietary software application.

Mankato, Mn, Us

• Teach Fall semester interactive and motion design course.• Design curriculum and develop lesson plans to include instructional aids.• Maintain and reports student grades and attendance in accordance with university policies.• Lead classroom lecture, demonstrations, and assignment exercises.• Monitor and tutor students during open lab sessions.