 Managing Forwarding, Customs, Warehousing, Operations, Shipping of both Imports and Export of cargo Managing and implementing of end to end logistics solutions Revenue Management Managing Administration Team  Business Development HSEC Projects Management HR Support Managing Stake Holder Relations

 Managing Forwarding, Customs, Warehousing, Operations, Shipping of both Imports and Export of cargo Managing and implementing of end to end logistics solutions Revenue Management Managing Administration Team  Business Development HSEC Projects Management HR Support Managing Stake Holder Relations

 Fleet Management over 40 vehicles Fuel Management Vehicle Tracking (GPRS) All Permits requirement of All Vehicles TRA, Motor Reg, SUMATRA, Insurance, TFDA permit. Safety Sticker Service Management Warehouse Management Daily Stock Counting and Reporting Monthly Reconciliation Warehouse and Sales trucks. Damaged and Expired product management. TFDA Permit, Documentation and Process SGS/TBS Documentation, Process, and Permit Tanzania Dairy Board Documentation, Process, and Permit Atomic Agency Documentation, Process, and Permit Livestock Agency Documentation, Process, and Permit Government Chemist Laboratory Agency Documentation, Process, and Permit Importation of FMCG products and Soaps and Detergents from Zambia Security Management at the Warehouse Electrical and Water Management at the Warehouse.

 Working with the MD to develop commercial strategies for the company. Maintaining company regulation practices. Reviewing, scrutinizing, and developing operational process flows  Managing all marketing activities within the marketing department Ensuring company brand messages are consistent. Managing, Designing, and Writing Advertisement for the company. Marketing in East Africa Countries Managed Operations Department Managed Logistics Department Setup Processes for Operations and Logistics Departments Information Technology Process Management of our ERP system. ERP System Support IT support

 MS Office and Outlook 2003, 2007, 2010 and 2013 Support Autoneer support for QML Printer Support Network Support, Router, Switch and Hubs Support PBX support Software and Application Support

 Blackberry Support Remote Desktop Support/MS Remote Support(Altiris) Windows XP, Server 2003, and MS Exchange Server Support Created, Downloaded, and Uploading Images using Altiris Active Directory, Password Reset and Added Users to Group Policy Outlook 2003 and 2007 Support St. Bernard, Iprism Administration Worked Fiber Optics Connections from the Router to Switches  RightFax Symantec Endpoint Manager, Managed all the Node on the Network Centricity Support and Touch Chart (Impact MD ) Tablet Support and Tough book Support (Panasonic and Fujitsu) Administered Weekly Backup Google Postini Administration MS Exchange Administration

 Answer incoming calls. Acted as liaison between clients or customers. Troubleshoot software and hardware issue via phone. Document Tracking Software, Created/ Escalate Tickets to appropriate queue. AS400 Support Imaging and Configuring of new Laptops and Joined users to their Domain Initiate data migration tool  Used SMA to Transferred Data Used SMS to push software Setup Wireless network cards

 Novel Console One Administration AD Administration, rights to create, and modify groups and accounts Installed and Configured Odyssey as wireless manager  Installed and Configured Reflection (AS400) Worked with Peregrine ticket system  Installed, Configured, and Troubleshot Lotus Notes Blackberry Support, Installation, Setup, and Troubleshoot. MS 2007 Office and Outlook Support Help user with My Citrix to log on from home Setup and Installed Network Printers Used VNC, LANDesk(Chase Product), LogMeIn, and MS Remote Support for IT support.

 MS Office and Outlook 2003, and 2007 Support Windows XP environment, to help students do their lab work and assignments  Phone Support, on Website questions, Resetting, and Unlocking Accounts Replaced old computers and Ghost images on the new ones Tested new software for compatibility with current hardware Network Support

nstalled, configured, and troubleshot Lotus Notes Network Support Worked with different OS such as MS Windows, and Macs AD Administration, rights to create, delete, and modify groups and accounts Phone support for users’ accounts, Network connectivity and MS Office Supported network with over 300 users; personally handled users’  Installed, configured and troubleshot AS400 for different users Created and uploaded image using Ghost App Documented IT processes in company’s database Hardware Support, Replaced different parts of Desktop and Laptop. MS Office and Outlook 97/2000/2003 Symantec Antivirus Support WSUS Server Management Inventory Management Used Remote tools VNC to remote into clients PC and Resolve the problem