• Identify, investigate and correct shipment errors through the use of Kick Out, Optimized Outbound Problem Solve (OOPS), and Putty tools to ensure that customers orders are delivered correctly and in time.• Coach associates to work safely, keep their work area clean by implementing 5S and organized according to Amazon standard work.• Solving queries of associates set a positive environment inside the organization and help raise the standards for safety, quality and productivity.• Follow Standard checklist for a smooth and efficient flow of work.• Assist department operations as an associates resource, training associates and SOP compliance.

• Development and implementation of practical continuous improvement processes • Effective management of employee performance including appraisals, support, training and discipline• Development and maintenance of a safe work environment to meet all health and safety standards• Planning and management of resources to consistently meet production, quality and cost goals