I head up a wholly-owned co-operative venture to deliver bespoke etiquette , hospitality , and protocol education solutions to a high-end UHNW / HNW client base. Based in London , but operating globally as a fully-portable business model , our expert team devise and impart their vast knowledge of savoire-vivre and savoir-faire to a diverse audience keen to assert themselves on the world stage with confidence.Through a targeted curriculum of specialised and detailed insights into the complex world of social and business etiquette , the European Etiquette Academy partners with a select range of luxury purveyors within our delivery programme , to impart their professional expertise and cultivate an authentic learning environment.Our clients include: Private corporate heads , media personalities , state-owned enterprise leadership , and those actively engaged in activities that require awareness of multi-cultural sensitivities.

Guest consultant and trainer for hospitality and butler training at premium locations in China. Latest project was the butler team at the J Hotel , Shanghai Tower.

Headed up by the only permanently resident British Butler on the Chinese Mainland , Rosset Bespoke (China) Limited is an extended operating arm of the most illustrious Butler School in Scotland , UK. We engage professional Butlers from the UHNW sector to support students to adopt a totally client - focussed mentality and proactively understanding their clients expressed and unexpressed wishes , we deliver professional industry standards in order to equip successful graduates to exceed the modern demands of the service professional and strive to achieve excellence. We are neither pretentious nor exaggerated , but are a team of consummate professionals with a passion for instilling the very highest levels of expertise that have been honed from the very corridors of regal splendour and opulence.

A new venture headed by a prominent Indian businesslady , European Etiquette Academy support with traditional European etiquette and development programmes designed to the modern Indian social domain.

Established to consult and support a high-exposure domestic Chinese brand with sourcing , procurement and commercial best practice in realizing their ambitious O2O expansion and B2C development strategies in serving the HNW market.From positioning and researching commercial operations ; market trend analysis ; brand identification and selection ; establishing supply chains and commercial terms ; digital marketing and distribution channels ; all formulated to faciltitate fast and robust growth.With a clear strategy of attracting and presenting an eclectic brand mix to service a discerning client base with a particular thirst for unique and individual statements , the 3-5 year vision of growth is indeed ambitious presenting superb opportunities for partners to develop and establish their presence.

A self-financing social entrepreneurship platform of curated Scottish luxury products , targeted specifically for the middle-income and HNW Chinese market. Sponsored by a Scottish baron , this unique member portfolio comprises the finest properties and products that define Scotland , delivered by experts through cutting-edge social media technology.

Consultant and training delivery partner for a sino-French private aviation business based in Hangzhou , Peoples Republic of China. Through lucrative third-party collaborations we devise and deliver guest-centric luxury hospitality solutions to hospitality providers , real estate developers and resort management. As well as our ground-breaking team of ‘Sky Butlers’ to serve the VIP private aviation sector.

Private Butler to the principals , extended family , and select UHNW / VIP guests.

A multi-functional role in a Real Estate consulting business whom devise and deliver turnkey planning and positioning solutions to a range of property development organisations , primarily focussing on the commercial and retail sector. My role is to research the global hospitality industry to devise and deliver pioneering client services solutions, modified to accommodate Chinese characteristics and market constraints to maintain this brands market leading position in this fiercely-competitive industry sector. With multiple satellite operations , and in excess of 5000 employees through a number of business channels, we are the only provider of our unique business model in the domestic market which continues to weather the economic downturn with year-on-year organic growth and continue to secure contracts on the strength of our service charter and delivery success.

Tasked to support manufacturing operations for Steam Turbines within the European Power Generation Division of a Global entity. An autonomous role with multiple stake-holder engagement , accountable for devising and negotiating optimum strategic solutions, to expedite on-time project management realisation through effectively communicating and implementing of strategic objectives and industry best practice. Key functions were Manufacturing Change Management , Multiple Stakeholder Engagement, Strategic Supplier Management , Establishing and maintaining Cross-functional communications , Simultaneous Project Management and Value stream analysis in order to successfully achieve stringent OTD KPI'S from the supply chain roadmap and ERP.

Macdonald Hotels is a mid-price range group comprising 45 properties around the UK with resorts in Spain and Portugal. Deputising for the F&B manager I oversaw dining room operations for a 150+ cover restaurant as well as bar/casual dining facilities in association with the associated departmental heads. With very profitable revenue streams from the corporate and wedding sector, there is excellent profit potential as well as supply chain leverage for both wet and dry stocks.