As a Personal Banker, the position is instrumental to branch sales and service operations ultimately contributing to goal attainment. • Provide client support by understanding their financial needs, advising appropriate products and services and resolving customer issues as they arise. • Process customer transactions while adhering to bank policies and regulations Teller Manager • Manage daily compliance operations and cash controls in a branch location for a super-regional retail bank adhering to the bank's compliance and risk assessment standards. • Hired as a personal banker, promoted to third in charge, transitioning to teller manager position to focus on operations, compliance, audit controls, and coaching. • Focusing on bank standards and practices, primary strategy centered on ensuring superior control to meet stringent criteria for operational integrity. This ultimately led the branch to score high on every audit since taking on the position. • Through best practices, risk and loss has been minimized through effect management and forecasting of cash requirements

Manage sales and inventory of the top top store in Philadelphia region • Take payments and make transaction for costumers • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products • Implements sales programs by developing field sales action plans • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand • Completes sales operational requirements by scheduling and assigning employees; following up on work results • Maintains national sales staff by recruiting, selecting, orienting, and training employees • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results • Received multiple positive evaluations from clients • Earns recognition from managers for strong performance • Consistently exceeds sales goals set by management • Maintains a positive attitude in dealing with customer service problems or dissatisfied clients • Consistently received bonuses and salary increases based on good performance • Liaises with information technology support to solve important computer related issues • Received excellent performance evaluations • Team player builds strong relationships with coworkers • Cultivates talent by training and mentoring new employees • Was promoted based on excellent performance • Works long hours as required to meet business needs