Hired, created processes for, and led Platform Engineering and DevOps teams.Led maturation of infrastructure-as-code, secure deployments, and production operations.Led large program of projects including customer integrations, regulatory compliance responses, and customer audits.

Led design and implementation of multi-region active-active services to deliver 99.99% SLAs.

Bootstrapped ML consulting with custom model development, workshops, and opportunity qualification.Customer solutions included fraudulent bookings, manufacturing anomaly detection, and financial time series.Led hiring of architecture consultants in South East Asia and India.Developed reference architectures for enterprise cloud adoption, including account, vpc, security, connectivity, federation, and DevOps strategies.

Enterprise Solution Architect and interim ASEAN SA Manager.Beachhead FSI accounts and developed reference architectures for enterprise adoption.Co-authored the Advanced AWS Networking Certification and updated Associate and Professional exams.Public speaking on Architecture and ML solutions at conferences and executive briefings.

Global program manager and APAC support manager for Web and IP services.This included web hosting, internet gateways, load balancing, DNS, DHCP, and time services.‣ Hosting of >30k java and .net web applications.‣ Delivered distributed load balancing of services including online banking.‣ Secure web browsing and remote access solutions.‣ Consolidation and obsolescence programs for web application hosting, and load balancing.‣ Consolidated technology and support of IP services including DNS, DHCP, and IPAM.‣ Migrated support functions from high to low cost locations.

Founded, raised funding for, and led development of startup exploring advances in pay-for-performance marketing of websites.• Closed two rounds of Venture Capital financing using NVCA standards.• Hired, created processes for, and led product development team.• Delivered weekly iterations using agile development practices including scrum, kanban, user stories, and continuous integration testing. • Developed B2C and B2B web applications with RESTful web services for third-party integrations. • Developed web proxies and browser extensions for capturing and augmenting web content in real time.• Developed scraping tools for extracting semantic data from malformed markup.• Led usability testing with heuristics, qualitative feedback, and multi-variant statistical analysis. • Automated software deployments and server management with configuration, change, and release management tools. • Other responsibilities included patent applications, accounting, and payroll.

Led infrastructure engineering and support for Japan’s largest online advertising network.Built program management and service level management teams.Hired, developed processes for, and ran Infrastructure Engineering and Support teams. • Developed scalable, fault-tolerant, cost-effective systems architecture, allowing site to scale to 350M+ daily impressions (#3 in Japan behind MSN and Yahoo!).• Improved service support through the implementation of ITIL configuration, change, release, incident, and problem management processes.• Reduced costs by moving to progressively more cost-effective data centers and off-shoring development infrastructure to Moscow. Created, developed processes for, and ran Program Management team.• Worked with business units to develop functional requirements and with IT to estimate delivery timelines and costs.• Enhanced requirements documents as necessary for development, infrastructure, QA, and customer service teams.• Managed portfolio of projects as they progressed from the requirements stage, through design, development, QA, deployment, and eventual hand off to support.Created, developed processes for, and ran Service Level Management team.• Presented ITIL SLM and got buy-in from business and IT managers.• Created service catalog and identified underlying support requirements.• Negotiated service level agreements with product managers and operating level agreements with IT support teams.• Reported service levels and advocated for continued ITIL adoption and service improvement programs.Enabled expansion by performing technical due diligence and integration of acquisitions.

Led Unix and Market Data teams in delivering services to 1,500 staff across 5 offices. • Y2K, Euro, office relocation and acquisition projects.• Migrations for server consolidation, clustering, and storage area networks.

Led infrastructure support development teams.DNS, mail, firewall, database and backup services.Software packaging, data center migrations, etc.

Secure Internet connectivity solutions for The Stock Exchange of Thailand and Bangkok Bank.Firewall and VPN solution for ICC’s Bangkok head and regional offices.Security audits of SunOS servers and network infrastructure for Petroleum Authority of Thailand and Telecom Asia.