Senior Operations Manager (It)
CurrentExperience under BFSI domain for changes in business requires incorporation, testing and deploying of enhancements of modules for the relevant legacy system.Coordinating with IT Development Team & the End User in understanding business requirements in order to get the same facilitated on systems.Reviewing & Gap analysis of the requirements with the systems.Ensuring testing has conducted thoroughly by generating test cases & scenarios in lines of functional user interface as well as performance testing. Eventually taking a UAT signoff for Production movement.Build presentations, flowcharts, user manuals, and providing training to business users on the upcoming modules & enhancements.Products, Schemes & Promotions creation in FinnOne system used in most of the reputed in financial establishments like Indiabulls, HDFC bank, Centurion bank, ICICI bank etc.User management & Master maintenance such as Product, schemes, Promotions etc. are also undertaken.Providing system support in handling all types of branch queries as well as issues faced during the flow & processing of the system.MIS maintenance of status Report and circulating to higher authorities. Making graphical presentation of the MIS and working process of various units of operation Departments.Project Undertaken:FinnOne [Web based application] & PLMS [Client- Server application] – these are loan management systems used for loan booking to disbursal.DATAFIX [Dedupe Software] for Indiabulls Financial Services Limited, Complete logic testing, validation and process according to business requirement and as separate stage introduce in FinnOne system to update de-duplication status for processing of the case by the underwriter.3I Premia Broker [Insurance Software] Complete testing, validation and process according to business requirement.
