I'm a detail-oriented IT Support Engineer and have 5+ years of experience in the information technology field. Skilled in a wide range of IT Support & helpdesk ticketing systems applications, their uses and how to maintain them. and expert interpersonal communicator and not satisfied until the customer is satisfied. my primary duties include installing & configuring various software and using different problem solving & troubleshooting skills to resolve issues with the company’s server and computer systems. Installations of Antivirus software across company workstations; Provide first line technical support; answering support queries via ticketing tool and email. Desktop Sharing: VNC Viewer, Anydesk, TeamViewerBasic knowledge of DNS, DHCP, and IP addressWindows installations like (Windows 7, 10, and 11 )Knowledge of all types of PC troubleshootingKnowledge of OSI LayerKnowledge of TCP / IPInstall, upgrade, support, and troubleshoot printers, computer hardware, and any other equipment.Performs general Install, upgrade, support, and troubleshoot Windows 7, Windows 8, Windows 10 and Microsoft Office 2010, Microsoft Office 365, and any desktop applications, Outlook installation & troubleshooting.
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مهندس دعم فنيشركة الحل الأمثلRiyadh, Sa -
It Support Specialistشركة الحل الأمثل Nov 2024 - Presentالرياض السعودية -
Information Technology EngineerAlmarasemadv Aug 2021 - Sep 2024Riyadh RegionInformation Technology Engineer -
Network And Information Technology EngineerRight For Advenced Business Mar 2020 - Aug 2021السودانNetwork administration and diagnose and resolve hardware or Software errors
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Teacher AssistantAl-Neelain University Oct 2018 - Dec 2019السودانTeacher Assistant -
Information Technology Engineerالشركة السودانية لتوزيع الكهرباء المحدودة May 2017 - Oct 2018السودانTechnical support
Awees Elsayed Education Details
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Software Engineering -
Computer Science And Information Technology
Frequently Asked Questions about Awees Elsayed
What company does Awees Elsayed work for?
Awees Elsayed works for شركة الحل الأمثل
What is Awees Elsayed's role at the current company?
Awees Elsayed's current role is مهندس دعم فني.
What schools did Awees Elsayed attend?
Awees Elsayed attended Al-Neelain University, University Of Kassala.
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