Alice Tseng Email & Phone Number

Toronto, Ontario, Canada

Toronto

• Achieved a 98.9% increase in social media content exposure by managing social media platforms, creating innovative promotional posters, newsletters, videos, and team apparels, and implementing effective marketing strategies to enhance audience engagement• Oversaw the marketing team, utilizing Excel as a project management tool to track project schedules. Increased efficiency by 10% by taking detailed meeting notes, consistently following up on individual project progress, and providing support as needed• Supported the President by collaborating and effectively communicating with cross-functional teams for event coordination• Assisted in event planning and implementation, and improved overall event satisfaction by collecting feedback and promptly resolving issues with strong communication, interpersonal, and problem solving skills

Toronto, Ontario, Canada

• Provided mentorship to freshman students, crafted guidelines for their orientation, and aided their adjustment to college life• Created event posters, monthly newsletter, promotional videos, and team apparels• Promoted events through collaboration with events team by implementing high-impact promotional strategies, including filming event teaser videos and creating event content

Taichung City, Taiwan

• Assisted 30+ patients per day for front desk check-ins, obtained medical histories, arranged appointments, and managed updates on patient records by utilizing the dental electronic medical record (EMR) system to increase overall operational efficiency• Prepared and sterilized dental instruments, organized dental equipments, maintaining workspace cleanliness to hygiene standards • Supported administration tasks and other duties, include liaising with partnership pharmacies for medication and product refills

Project Management

Honours Bachelor Of Science, Chemistry And Physiology Double Majors

Activities and Societies: • Vice President 2022-23 & Marketing Communications Manager 2021-23 | Taiwanese Student Association (ROCSAUT) •.

High School Diploma

Activities and Societies: Senior Softball team, Choir club, Arts club, Campus Tour Guide, Student Head of House, Student Volunteer