Lead Team/ Senior Software Quality Assurance Engineer
CurrentPlastiq is a financial technology company that facilitates online payments, allowing users to pay bills and make transactions using credit cards, even in cases where credit cards are not traditionally accepted.• Developed a test framework to automate end to end test scenarios for UI, API, and mobile app, effectively cutting manual testing time by 50%• Successfully delivered a dozen projects (Accept, Pay, etc) each contributing to a revenue increase of over 15% each year• Orchestrated on-time delivery of weekly releases and achieved a 55-60% reduction in test execution time by integrating testing into the CI/CD pipeline• Tackled and triaged incident tickets across all engineering teams, performing root cause analysis for defects/incidents to ensure swift resolution and prevention• Contributed to the company's attainment of PCI Level 1 compliance, showcasing our commitment to data security and regulatory standards, resulting in a 20% increase in customer trust• Became a subject matter expert in all product areas, proficient in troubleshooting issues with a 30% decrease in average resolution time• Coordinated and led scrum, post-mortem meetings, internal test sessions and dogfooding efforts, ensuring thorough testing from within the team• Directed up to 7 SDETs across multiple projects, ensuring efficient collaboration and productivityAWS, axe, Chai, Confluence, Cypress, Datadog, Figma, FullStory, Gitlab, Heap Analytics, JavaScript, Jest, JIRA, JMeter, Mailchimp, Mocha, MySQL, NodeJS, Optimizely, PeriscopeData, React, REST API, S3, Snowflake, Splunk, Zendesk, Zephyr