Project lead for migration from legacy Traverse accounting system to Sage Intacct cloud-based accounting system. Monitor financial investments. Complete 20 monthly manual reconciliations in Traverse accounting system including creating related journal entries. Assist the Executive Director in creating the operating budget. Lead for annual financial audit and primary contact for auditors. Coach Accounting Assistant as needed to improve existing accounting processes. Facilitate client conversations using appreciative inquiry and human-centered design strategies to develop strategic plans and create new service delivery models. Deliver on-site and on-line workshops to library staff on developing high quality connections, boosting workplace wellbeing, defining excellent customer service, Design and administer library program evaluation surveys. Analyze, summarize, and present survey data.

Led a team of 11 full-time staff delivering high quality, cost-effective programs and services that solve OhioNet members’ people centered and technology centered challenges. Coached and provided support for Director of Member Services and Director of Technology Services. Wrote proposals for new human-centered consulting work when requested by members. Approved bi-monthly payables, including check signing and releasing ACH payments. Monitored the approved operating budget.

Led six professional librarians, two administrative staff, and 13 part-time student workers in developing, delivering, and assessing library collections, services, and facilities. Administered a library program budget of $916,000, which includes an annual operating budget of $573,965. Planed, taught, and evaluated information literacy instruction for majors and programs in the College of Business. Provided library research assistance to students and faculty in the College of Business. Significant Accomplishments• Launched affordable learning workshops for faculty to adopt library licensed, OER, or OA materials in courses in 2018. Investigating feasibility of use of inclusive access textbooks based on current migration to Canvas and Workday.• Established the digitization and content load prioritization for the creation of Findlay Memory digital archive in 2016. • Oversaw design and implementation of a $550,000 renovation on all three floors of Shafer Library between 2013 and 2015. This renovation included creation of a Learning Commons with new collaboration furniture, consolidation and reconfiguration of the Shafer Library’s lending desks into a single service point, creation of a walk-up Knowledge Bar for IT and library help, replacement of all chairs, addition of eight group study rooms, and construction of office space for staff in the Center for Teaching Excellence, Academic Technology Services, Technology Support Services, and Online Programs. • Reviewed existing staff capabilities and effectiveness and developed a staffing plan in 2012-2013. Outcomes included the termination of a librarian with documented poor performance after providing a final opportunity for the individual to demonstrate competence. Elimination of an Administrative Assistant position. Realignment of access services, serials, and acquisitions staff and their workflows. Revision of position descriptions and titles for librarians to be aligned with the University’s six colleges.

BUAD 390 Business Research, 3 Credit HoursTeach a required course in the undergraduate business curriculum with an emphasis on problem identification, literature review, research design, data collection, and statistical analysis.

Led and set vision for an integrated library and learning commons services staff of six, including two professional librarians and four administrative staff. Managed a combined operating budget of $240,000 (excluding personnel costs). Created and evaluated environments that were conducive to research, collaborative work, content creation, and quiet study for Defiance College students. Prioritized projects based on budget, College’s strategic plan, and staff capacity. Collected and analyzed statics to identify areas for improvement. Provided reports and statistics to support institutional advancement opportunities and accreditation activities. Set tone and strategy for library’s social media presence. Primary administrator for College’s online course evaluation system, library website, and all electronic resource including LibGuides and Serials Solutions 360 Core.Significant Accomplishments• Creation of Defiance Memory [memory.defiance.edu], which included over 1,250 digitized items from the Defiance College archives at the end of April 2012. • Integrated the Academic Resource Center (writing consultation, peer tutoring, supplemental instruction, and structured study) into the library’s learning commons in August 2011. • Led library staff through a work redesign process to improve efficiency in 2010. • Restructured a vacant Reference Librarian position to an Instruction Librarian focused on information literacy, learning management system support, and faculty training in 2010. •Added JSTOR collections Arts & Sciences I-VIII and Life Sciences to our suite of full-text resources in 2010.•Planned and managed the creation of an integrated learning commons on the library’s main floor in 2009.•Redesigned the library’s website [library.defiance.edu] to leverage institutional investments in OhioLINK electronic resources in 2008.

FS101 First-Year Seminar, 3 Credit HoursTaught content focused on helping first semester students adjusting to academic and interpersonal challenges of college life with an emphasis on Defiance College’s educational, service and civic engagement and extracurricular opportunities. Students created a Personal Success Plan focused on the thematic areas of Academic/Intellectual, Professional/Vocational, Cultural, Ethical/ Spiritual, Physical Fitness/Wellness, and Social/Emotional as a final project.

Taught information literacy concepts using active learning techniques. Taught semester long two credit hour course, Library Research Methods. Answered reference questions in-person and via chat/instant messenger. Provided virtual reference through OhioLINK’s Academic KnowItNow service. Updated content and maintain links on the library’s web site. Selected resources to be added/removed from the collection using multiple tools. Marketed the library to faculty and students using various channels. Maintained College’s archives and conduct related research requests. Supervised Interlibrary Loan student workers. OhioLINK Lead Implementor. Interim web manager of Muskingum College’s web site (2007-2008).

IDIS 120 Library Research Methods, 2 Credit HoursSpring 2008, Fall 2007, Spring 2007, Fall 2005, May Term 2005, Spring 2005Developed and taught content focused on understanding information lifecycle, efficient search and retrieval, evaluation of sources, and the ethical use of information.

Developed new design for library’s web site using Dreamweaver. Migrated content to Contribute based content management system. Site coordinator for OhioLINK’s Chat with a Librarian service. Deselected out-of-date and superseded items from the Reference collection.

Created instructional and outreach documents. Updated time sensitive content on website. Trained other team members on the use of office applications.

Conducted a gap analysis of current and desired staffing process. Created marketing materials and offering manuals for new business development. Laid-off prior to April 2001 Chapter 11 filing.

Collected, cataloged, and published documents to intranet. Trained consultants on the use of intranet and purchased databases. Conducted industry, product, and competitor research. Analyzed research data and created presentations and briefing documents. Maintained intranet taxonomy. Led development of taxonomy browse and keyword search interfaces.

Maintained a Novell fileserver. Archived electronic work files. Conducted information technology training. Prepared capital budget request for technology.

Analyzed Request for Proposals to determine proposal response strategy. Authored proposal response documents. Coordinated the writing and production of twelve multi-volume proposals. Supervised assigned writing team and copy room personnel.