Abdulrahman Hassan Email & Phone Number

Muscat, Masqaţ, Oman

-Processed daily financial transactions and maintained accurate records. - Reconciled accounts and ensured financial records were up-to-date. - Communicated formally with insurance providers to resolve claims and inquiries. - Issued cheques for vendor payments and other financial obligations. - Managed petty cash funds and documented all expenditures. - Utilized Tally accounting software to generate reports and track financial data. - Facilitated timely payments to vendors and suppliers. - Prepared financial statements and reports. - Performed month-end and year-end closing procedures. - Maintained compliance with accounting standards and regulations. - Assisted with budgeting and forecasting activities. - Supported the month-end close process.

Muscat, Masqaţ, Oman

- Processed daily financial transactions and maintained meticulous records.- Reconciled accounts and ensured comprehensive financial record-keeping.- Communicated formally with insurance providers to promptly resolve claims and inquiries.- Issued cheques for vendor payments and other financial obligations in a timely manner.- Managed petty cash funds with strict documentation of all expenditures.- Leveraged Tally accounting software to generate comprehensive financial reports and track data.- Facilitated on-schedule payments to vendors and suppliers.- Prepared monthly and annual financial statements in accordance with accounting standards.- Executed month-end and year-end close procedures with attention to detail.- Supported budgeting and forecasting initiatives to drive financial planning.- Met with company owners to discuss their financial conditions and provide recommendations.

Muscat, Masqaţ, Oman

Muscat, Masqaţ, Oman

- Proactively identified and pursued new sales opportunities within an assigned territory- Conducted thorough needs assessments to understand customer requirements and pain points- Presented product/service features and benefits persuasively to capture customer interest- Maintained an extensive knowledge of the company's offerings and competitor landscape- Negotiated contract terms and pricing to secure favorable agreements for the organization- Developed and executed strategic sales plans to consistently meet or exceed revenue targets- Built and nurtured long-term relationships with key accounts and decision-makers- Collaborated cross-functionally with marketing, operations, and support teams- Provided insightful feedback to management on market trends and customer feedback

Muscat, Masqaţ, Oman

- Served as the primary point of contact for inbound inquiries and requests from customers- Listened attentively to understand customer needs and provided personalized solutions- Demonstrated a thorough knowledge of company products, services, and policies- Utilized customer relationship management (CRM) software to document interactions- Handled customer complaints and concerns with empathy, diplomacy, and professionalism- Researched and resolved complex issues by collaborating cross-functionally- Identified opportunities to improve customer experience and communicated recommendations- Maintained high customer satisfaction ratings through efficient and courteous service- Achieved key performance metrics such as [X]% first call resolution and [Y]% customer satisfaction- Provided training and mentorship to new customer service representatives- Participated in regular team meetings to share best practices and identify areas for improvement- Demonstrated a commitment to continuous learning and development in the customer service field- Solved a wide range of random problems presented by customers in a timely manner- Issued warranty cards and managed the safe keeping of customers' personal belongings- Oversaw the accurate recording and management of employee timekeeping slips