Amanda Wilson Email & Phone Number

Charlotte, Nc, Us

United States

Assist with budget recommendationsPerforming an array of administrative support duties that encompasses data entry, typing, filing, first point of contact for WIC clients, processing forms, ordering and maintaining supplies, keeping proficient record of federally funded equipment purchases and arranging travel for staff.Other tasks include providing a variety of services such as managing correspondences, leading the department work and monitoring budget expenditures.Procure all equipment necessary to complete client interviews and office visitsPerform secretarial duties such as scheduling all staff and supervisors meetings , record and dispense meeting minutes and maintaining staff schedules.

Charlotte, North Carolina Area

• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.• Interacted pleasantly with customers and warmly greeted patrons upon entrance to store. Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.• Attended conferences, vendor events and workshops to meet and network with potential new clients.• Verified accuracy of information and resolved discrepancies with groups before entering invoices for payment.• Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.• Created receiving reports and updated vendor balance sheets to record accounts payable. • Facilitated payment of invoices due by sending bill reminders and contacting clients. • Conducted analysis to address inefficient check-in procedures which led to a more expedited and efficient experience for the customer.

Charlotte, North Carolina Area

• Maintain package delivery database to deliver access to and easy navigation of important organizational documents.• Receive and route incoming mail and packages to team members, facilitating timely communication and efficient operations.• Oversee office inventory by restocking supplies and submitting purchase orders for new orders and current products.• Support clerical needs of more than 10 Administrative Assistants and Paralegals across several different offices, including taking messages, scanning documents and routing business correspondence.• Coordinate office activities to streamline operations and promote compliance with organizational policies.• Facilitate communication through effective management of incoming correspondences, including phone calls, emails and letters.• Manage and anticipate clerical needs of company employees, including copying, faxing and file management.• Achieve results in ambiguous environment with high level of accuracy and attention to detail. • Kept reception area clean and organized to offer positive first impression to every visitor.• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.• Monitor guests, issued badges and tracked activities to maintain optimal building security and protect staff from unauthorized persons.• Coordinate activities for office with at least four conference rooms handling several meetings per day.• Operated telephone switchboard of 50 employees and routed calls to the correct destination.

Charlotte, North Carolina Area

• Conferred with Program Coordinator to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.• Assisted Program Coordinator with running month end reports and completing weekly meeting notes to prevent delayed submission.• Assigned thought-provoking projects, enticing students to find creative solutions to common issues.• Created weekly lesson plans and compiled materials for use in lessons.• Resolved disciplinary issues and escalated major concerns to department head.• Prepared to administer CPR and other life-saving techniques on patients in cardiac arrest. • Inspected inside of property on daily basis and immediately notified Program Coordinator and Community Manager to remedy issues and maintain safety.• Adhered to all protocols and procedures to maintain safety of students and staff.• Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.• Maintained secure, disciplined classroom to give each student positive learning environment. • Planned field trips and classroom events to bolster learning through fun activities.

Charlotte, North Carolina Area

• Facilitated safe, caring and warm environment for children between ages of 0 and 3 years old to stimulate development.• Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.• Sparked creativity and imagination by teaching children new ideas each day.• Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.• Minimized TV and mobile device time by engaging children with games and reading books. • Regulated children's schedules to balance rest, learning and play.• Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.• Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.• Coordinated drop-off and pick-up times for 1 child according to school schedules.• Followed routines to foster stability and structure in children's lives while parents were away. •Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.• Documented and communicated daily reports outlining each child's daily activities.• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback

Charlotte, North Carolina Area

• Founded and successfully operated an in-home child care program through implementation of knowledge acquired through classroom prep, persistence and marketing techniques. • Enhanced sensory abilities by giving children access to numerous textures and shapes. • Organized and led activities to promote physical, mental and social development.• Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.• Created and implemented developmentally appropriate curriculum addressing all learning styles.• Taught children foundational skills such as colors, shapes and letters.• Implemented hands-on, play-based strategies such as games and crafts for experiential learning.• Established indoor and outdoor safe play environments for toddler-age children.• Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.• Made healthy, well-balanced breakfasts, lunches and snacks for up to 5 children varying in ages.• Placed supply orders, organized materials and restocked items.• Employed traditional and modern educational techniques and strategies, resulting in enhanced language, cognition, memory development and perceptual-motor skills.• Offered personalized support and tutoring to help each student excel.• Established and enforced behavioral rules and discipline.• Promoted good behaviors by using positive reinforcement methods.• Ensured compliance with regulations governing daycare operations.• Oversaw day-to-day operations with effective standard procedures.• Cultivated community relationships by supporting County organizations by attending educational programs and volunteering.• Reconciled bank statements to clients' books and prepared financial statements from client documents

Charlotte, North Carolina Area

• Determined efficient work schedules for team on daily basis to keep project moving and each shift properly staffed.• Supervised successful team of 7 Production Specialist by conveying project information consistently, quickly resolving issues and delivering constructive feedback.• Assisted the general manager during assigned periods and trained over 20 new team members on copy, scanning, binding and duplication equipment.• Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.• Kept areas clean, neat and inspection-ready at all times• Motivated team members to complete assigned tasks and perform at exceptional levels. • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.• Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.• Identified equipment malfunctions by using various troubleshooting methods, including rebooting systems, replacing parts and clearing any jams.• Coordinated with internal departments to maximize operational efficiency across production and administrative areas