Manager, Attorney Experience
CurrentCreator, manager, and developer of the digital experience for our growing attorney network. In my role, our “customer” are the attorneys and we are heavily invested into their customer success. Alongside the team, we are responsible for the overall design and implementation of what the attorney's experience is like once they have joined our network and the touchpoints in between. Through analytics & strategic thinking I evaluate processes and procedures to measure where we can drive the biggest impact for the business. Our goal is to create a seamless user experience to help our network attorneys be successful in an evolving legal industry.I seek transformational leadership because I believe creating a healthy work environment alongside my team is crucial to all our success.