Arthur Richards Email & Phone Number

Bend, Or, Us

Bend, Oregon, United States

Developmental coaching, workshops, and consulting to leaders, teams, and organizations navigating complex challenges in service of increasing impact.

Led "People Experience" team (learning and development, talent management, HRBPs, employee engagement) supporting over 700 staff in over 60 countries. Served as interim co-lead of HR department with fellow HR directors through c-level vacancy for 18 months.Drove talent development strategy and programs, provided high-quality HR services to globally distributed staff, supported employe engagement, managed employee relations and performance, integrated DEI strategy with people… Show more Led "People Experience" team (learning and development, talent management, HRBPs, employee engagement) supporting over 700 staff in over 60 countries. Served as interim co-lead of HR department with fellow HR directors through c-level vacancy for 18 months.Drove talent development strategy and programs, provided high-quality HR services to globally distributed staff, supported employe engagement, managed employee relations and performance, integrated DEI strategy with people programs.Built people capabilities to support strategic direction and boost organizational effectiveness. Partnered with senior leadership to define organizational strategy and led culture change management efforts. Show less

Orchestrated operations and planning of Learning and Development team and programs. Fulfilled HR Business Partner responsibilities. Collaborated on design, implementation, change management, and training in overhaul of talent management processes (including performance management, professional development, promotions, job leveling, compensation, etc.)

Supervised operations and planning for 6-person team of agile coaches supporting product and technology teams. Boosted software engineering value-delivery by driving adoption of program management best practices and team health assessments. Shepherded organization through a period of crisis by leading a participatory process involving hundreds of staff and volunteers to re-define organizational values.

• Enabled 50%+ of staff to work remotely by spearheading efforts to create “remote first” culture.• Provided access to Wikipedia to millions of mobile users by leading development of the first mobile web browser-friendly interface for Wikipedia.• Surpassed $24M fundraising targets for web-based donations by leading development and maintenance of technical infrastructure for fundraising.

Colingo Labs was a software engineering consulting company where we developed web applications for a sustainable future. Leveraging open source software and an ethos of quality craftsmanship, we worked closely with clients and communities to develop powerful, open, and accessible solutions to a wide variety of business needs. Highlights include:● Leading development and deployment of high-profile websites such as greenkeyrealestate.com and college-insight.org● Developing custom… Show more Colingo Labs was a software engineering consulting company where we developed web applications for a sustainable future. Leveraging open source software and an ethos of quality craftsmanship, we worked closely with clients and communities to develop powerful, open, and accessible solutions to a wide variety of business needs. Highlights include:● Leading development and deployment of high-profile websites such as greenkeyrealestate.com and college-insight.org● Developing custom Drupal modules for our clients, such as the MLS module (to import real estate listings into a Drupal site) and the Housing Module (to coordinate housing during events)● Managing and deploying servers for Colingo Labs and clients such as greenkeyrealestate.com and college-insight.org● Gathered requirements, managed client relationships, and provided ongoing support for all Colingo Labs clients Show less

Colingo is a web-based language learning platform. Initially self funded and later funded through profits from Colingo Labs, LLC, Colingo is now a successful venture-funded company. I led early thinking through the platform and the organization, as well as building initial prototypes and tools. Highlights include:● Leading development/design of web and desktop apps and a public domain multimedia library for global language exchange● Developing customized language learning modules for… Show more Colingo is a web-based language learning platform. Initially self funded and later funded through profits from Colingo Labs, LLC, Colingo is now a successful venture-funded company. I led early thinking through the platform and the organization, as well as building initial prototypes and tools. Highlights include:● Leading development/design of web and desktop apps and a public domain multimedia library for global language exchange● Developing customized language learning modules for the Drupal content management system based in PHP● Partnering with One Laptop Per Child (OLPC) to provide language learning software● Leveraging Python to bridge the gap between the OLPC's laptop interface and multimedia applications● Constructing an open API to create a public interface with our multimedia library Show less

Gearmark is a contracting firm focussed on building customer experience-oriented processes and tools. I worked with Gearmark as a subcontractor to build a propriety electronic direct marketing management tool. Highlights include:● Constructing a robust web application for electronic direct marketing firm● Leveraging Zend Framework for rapid and scalable development● Enabling the development team to meet short deadline after joining half way through the project

NetAcceleration provides website hosting, SEO, and content management through their proprietary CMS, AccelSite. I was the first full-time engineer other than the principal, building new features for AccelSite and working closely with customers to provide custom web platforms. Highlights include:● Leading development of AccelSite, integrating XML handling, multi-language support, dynamic PDF creation, and more● Customizing AccelSite to meet the needs of high profile clients such as… Show more NetAcceleration provides website hosting, SEO, and content management through their proprietary CMS, AccelSite. I was the first full-time engineer other than the principal, building new features for AccelSite and working closely with customers to provide custom web platforms. Highlights include:● Leading development of AccelSite, integrating XML handling, multi-language support, dynamic PDF creation, and more● Customizing AccelSite to meet the needs of high profile clients such as BlanksUSA and E-Switch● Implementing and administering tools such as Subversion and Mediawiki to improve internal collaboration Show less

YouthNoise was a nonprofit organization and website dedicated to inspiring and empowering young people to get excited about civic engagement. While generating and soliciting content for the site, I also helped with software engineering duties. Highlights include:● Expanding development of custom, in-house PHP-based content management system● Pioneering the integration of the CMS with new public APIs and web technologies such as GoogleMaps● Editing and soliciting user-submitted… Show more YouthNoise was a nonprofit organization and website dedicated to inspiring and empowering young people to get excited about civic engagement. While generating and soliciting content for the site, I also helped with software engineering duties. Highlights include:● Expanding development of custom, in-house PHP-based content management system● Pioneering the integration of the CMS with new public APIs and web technologies such as GoogleMaps● Editing and soliciting user-submitted articles from impassioned young people around the US Show less

The Center for Information Technology at Oberlin College manages the computer labs, campus network, faculty computing equipment, and provides repairs/services for student computing equipment. As a student at Oberlin College, I worked for CIT:● Servicing software issues on student and faculty computers● Performing security monitoring and protection on student and faculty computers● Assisting with installation and replacement of campus network hardware

Common Ground is a grassroots relief organization that sprung up in New Orleans, Louisiana in the wake of Hurricane Katrina. I took the semester off from school to help with the relief effort in New Orleans. Highlights include:● Establishing a community computing center in the Upper 9th Ward of New Orleans, Louisiana using salvaged computer equipment and a custom rigged energy solution comprising solar panels and a generator● Founding Common Ground's relief and community organizing… Show more Common Ground is a grassroots relief organization that sprung up in New Orleans, Louisiana in the wake of Hurricane Katrina. I took the semester off from school to help with the relief effort in New Orleans. Highlights include:● Establishing a community computing center in the Upper 9th Ward of New Orleans, Louisiana using salvaged computer equipment and a custom rigged energy solution comprising solar panels and a generator● Founding Common Ground's relief and community organizing effort in Houma, Louisiana● Building Common Ground's website Show less

Bachelor Of Arts, History

Master Of Science (M.S.), Organizational Development

Completed one of the two years of the program (did not complete degree due to life circumstances)

Education record

Attended University of Arizona for one year prior to transferring to Oberlin College