I worked in the Trust and Safety department. My tasks included:1. Ensuring legal compliance and safety of content uploaded to the short video platforms.2. Development, improvement and maintenance of standards for the security of the online communities. 3. Improving the content management strategy for the short video platforms. 4. Coordinating with supervising departments for timely management of content that violates our regulations.

I worked in the editorial team ''Custom Content'' of Deutsche Presse Agentur's English and Arabic service. I used to assist the Deputy editor-in-chief in producing and publishing pieces of daily news on wire. I was responsible for cutting, editing and partly translating texts in order to create a daily dose of all the most important stories of national and world news.During my job, it was very important and helpful to co-operate with colleagues in the newsroom to define priorities on our wire, and to ensure all news stories are up-to-date, accurate and formatted correctly.A typical workday would consist of: reading, copy-editing, fact-checking and part composing news stories of current and important events in a journalistic formats. This was sent out to customers and hundreds of thousands of potential readers.The content I used to manage and work with was in English and Arabic, but I also had to think outside the box and use my language skills to develop the content in order to cover interesting stories and to provide accurate, concise and engaging content, using creative storytelling techniques.- I worked quickly and under pressure and have always met the daily deadlines by following dpa's editorial guidelines and ethics.

Among my tasks: Visual merchandising, selling admissions, merchandise, and answer general inquiries by phone and in-person from the visiting public, as well as provide customer service and accurate site information to the public- Maintaining daily guest list reports and an accurate account of daily ticket sales.- Supervision in the absence of the Manager- Sales reporting- Check in merchandise and price it. - Transact sales on point-of-sale system quickly, accurately, and efficiently.- Demonstrate product knowledge to assist customers in selections and promote sales.- Assist in inventory control; help to maintain an orderly and attractive store and an organized stockroom by keeping merchandise filled and neatly displayed.

Film Management- InternI worked as an intern in the film management department. I was responsible for the Filmforum section (films from Hamburg and Schleswig Holstein). I was in steady contact with production companies, film institutes and distribution companies as well as with filmmakers and festival cinemas. My areas of responsibility included: - Communication and cooperation with the head of department and the assistants.- Organisation of the transport of the digital films. - Working on the Database (FileMaker). - Research and administration of information and advertising material.- Supplying the catalogue editorial staff and festival moderators with appropriate material and film information. - General festival support.

Sales representative and visual merchandising My tasks included: - Direct and answer customers’ questions about the products. - Provide accurate information (e.g. product features, pricing and after-sales services)- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times). - Visual merchandising.- Determine seasonal trends and adjust displays as needed.- Operate cash registers, count the day's money transactions at the end of the day and close (Prohandel Cash Register System).

I was responsible for: - Marking items with identifying codes, such as price, stock, or inventory control codes.- Keeping records of sale.- Preparing merchandise for shipment.- Replenishing inventory.- Replacing damaged or missing products.- Working with salespeople on inventory and orders.

I was responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively. My duties also included undertaking administrative tasks, monitoring inventory levels, and developing business strategies that attract new customers, expand store traffic, and enhance profitability.Due to my communication skills, I was able to improve customer satisfaction and meet/ exceed monthly sales goals.

I used to work regular weekly shifts, including days, weekends and evening as assigned. My responsibilities included: - Providing customer service, cash handling, and ticketing services- Processing phone and in person booking. - Following proper cash handling procedures and reconcile daily transactions.