Alan Woloski

Alan Woloski Email and Phone Number

Estrategia y Customer Success @ ItValue4You
Mexico City, CDMX, MX
Alan Woloski's Location
Mexico City Metropolitan Area, Mexico
Alan Woloski's Contact Details

Alan Woloski personal email

About Alan Woloski

I am an innovation consultant and design strategist with specialized experience in enhancing customer experience (CX) and marketing across various companies. Currently, I hold the position of Customer Experience and Marketing Lead at ITValue4You, a company dedicated to empowering businesses to improve their profitability and sales. Here, I spearhead initiatives to optimize customer experience and develop effective marketing strategies to drive business growth.Previously, I held key roles in fintech and consulting firms, where I managed teams, developed automations to streamline internal processes, and led referral programs and focus groups to enhance user experience. With a strong background in consulting and project management, I am committed to innovation and customer success in every project I undertake.

Alan Woloski's Current Company Details
ItValue4You

Itvalue4You

View
Estrategia y Customer Success
Mexico City, CDMX, MX
Website:
itvalue4you.com
Employees:
1
Alan Woloski Work Experience Details
  • Itvalue4You
    Estrategia Y Customer Success
    Itvalue4You
    Mexico City, Cdmx, Mx
  • Itvalue4You
    Lead De Experiencia De Cliente Y Marketing
    Itvalue4You Nov 2023 - Present
    Ciudad De México, México
  • Propelland
    Growth Senior
    Propelland Jan 2023 - Aug 2023
  • Propelland
    Business Strategist
    Propelland Jul 2021 - Dec 2022
    Ciudad De México, México
  • Credijusto.Com
    Operations Manager
    Credijusto.Com Oct 2019 - Apr 2021
    • Developed Google Form automations using Zapier where e-mails are being sent to different stakeholders based user responses.• Configured and trained more than 100 employees on Uber for Business. This platform reduced the time people spend on reporting expenses and a better experience both for people that travel and the Finance team who checks and pays invoices.• Developed a Wordpress website modifying HTML code for an internal project.• Drew and mapped more than 30 processes on diagrams.net that clarified steps and responsible stakeholders for Credit, Legal, Ops and other teams.
  • Yave
    Chief Of Staff
    Yave Mar 2018 - Oct 2019
    Ciudad De México Y Alrededores, México
    • Configured more than 100 automated tasks in Salesforce that aid sales reps to follow the sales process and following up with leads. Moreover, I used Microsoft Flow to automate other processes that required stakeholders approvals.• Set up more than 40 strategic reports and dashboards in Salesforce and Power BI, including the ones the BOD uses for review.• Led a referral program that included wireframing, notification programming, mailing and SMS for users.
  • Bbva Bancomer
    Project Manager Jr - Summer Mba
    Bbva Bancomer Jul 2016 - Sep 2016
    • Proposed and delivered tactical actions to reduce the reprocessing rate for regular credit applications. Achieved a 3.3% overall reduction rate for all the branch offices and 11.7% reduction for the worst performing ones.• Some of the tactical actions included an updated training manual, suggestions delivered weekly to all the commercial network and a document of the 10 most common mistakes. • Interviewed several stakeholders and analyzed a process that granted credit approval privileges to branch executives. Moreover, I suggested a new, proactive process flow.
  • Avantis
    Sales Executive
    Avantis Jan 2015 - Jun 2015
    • Proposed a new marketing strategy to change the company's website and social networks to increase brand awareness, identifying the most effective media in which we could increase our branding. The new project was authorized by the CEO and implemented successfully. Web visits increased 308% and leads grew from 3 in September to 47 in June (1566%).• Coordinated with a marketing agency the activities and deliverables to develop the new online marketing strategy.• Participated in the identification of new potential clients, establishing direct contact with them in order to propose solutions that would meet their needs.
  • Intellego
    Project Manager Trainee
    Intellego Dec 2013 - Dec 2014
    • Modified with my team 200 reports that consolidated sales and inventories information for a client who had operations in USA and Canada, which helped standardize their key information on real time.• Participated in a project in which I generated CSV files with sales and inventories information from 2 years. These files were used to create forecasts and reports.• Developed 12 reports with sales and inventories information for a client's online stores, which facilitated them to monitor their consumption trends.
  • Linio México
    Continuous Improvement Intern
    Linio México Feb 2013 - Jul 2013
    • Suggested more than 30 new ideas to improve user experience on the site. Many of those ideas are now visible online.• Optimized conversion rates through various projects. In one of them, I analyzed and changed the website's internal search engine parameters and sales increased 20% for customers who used this tool.• Helped to configure Google's DoubleClick Digital Marketing for retargeting. With this project, around 15% of forgotten items in the cart were sold.

Alan Woloski Skills

Trabajo En Equipo E Commerce Teamwork Liderazgo Ab Testing Problem Solving Liderazgo De Equipos Conversion Optimization Technology Estrategia E Commerce Optimization Leadership Strategy Project Management Negotiation Marketing Strategy

Alan Woloski Education Details

Frequently Asked Questions about Alan Woloski

What company does Alan Woloski work for?

Alan Woloski works for Itvalue4you

What is Alan Woloski's role at the current company?

Alan Woloski's current role is Estrategia y Customer Success.

What is Alan Woloski's email address?

Alan Woloski's email address is al****@****and.com

What schools did Alan Woloski attend?

Alan Woloski attended Ipade Business School, University Of Washington, Michael G. Foster School Of Business, Instituto Tecnológico Y De Estudios Superiores De Monterrey / Itesm, University Of New South Wales.

What are some of Alan Woloski's interests?

Alan Woloski has interest in E Commerce, E Business, Internet, Big Data, Digital Marketing, Business Intelligence, Nuevas Tecnologías, Telecomunicaciones, New Tech, Consultoría.

What skills is Alan Woloski known for?

Alan Woloski has skills like Trabajo En Equipo, E Commerce, Teamwork, Liderazgo, Ab Testing, Problem Solving, Liderazgo De Equipos, Conversion Optimization, Technology, Estrategia, E Commerce Optimization, Leadership.

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