Ashley Woolsey Email & Phone Number

San Mateo County, California, United States

Worked with complex-loan officers on high-dollar loans with various loan programsProcessed and complied with underwriting guidelines to approve loansAssisted with selling consumer mortgage loans once locked by loan officerGrew the purchase loan portfolio by 56% with prompt closing times and streamlining the approval process Provide support to all departments from start to finish ensuring loan funding is impeccableDeveloped relationships with outside real estate agents resulting in an increase of volume Communicated with customers via telephone, text, and email to answer questions, resolved issues, and process transactions

Scottsdale, Arizona, United States

Liaison to exclusive mortgage consultants and account executives to process and close loans Over saw my team's production and pipelines which increased loan volume to top team in companyReviewed and ensured all loans processed and approved were compliant with federal regulations Helped increase sales revenue for mortgage consultants by improving the loan process and being additional direct contact Assisted other departments when needed ensuring that all loans were funded, documented, and recordedAssisted processing team with any complex loans and closings to ensure the best customer serviceIncreased loan closing transactions from 10% to 45% by improving the loan and approval process

Tempe, Arizona, United States

Sole closing processor for team of 15 loan officers. Increased their sales by 40%Worked with the corporate owner to build a top producing operation and closing teamTeamed with CRM executives to help design and set up new production portal to streamline and assist closing loans more efficiently Exceeded loan production from prior year significantly increasing the revenue for the company and loan officersAssisted closing and funding with files to guarantee loans were documented, recorded, and funded punctuallyOver saw and trained all incoming operation team members to ensure production and process are the same for every customer experience