Amanda Peoples Email & Phone Number

Raleigh, Nc

Raleigh-Durham, North Carolina Area

Serves as a Sales Support Associate and Assistant Manager for Bailey’s top jewelry store at Cameron Village. Assists with daily operations including opening and closing the store. Proficient in completing weekly office reports to include negative on hand report, lay away report, special order report, and diamond documents. Assists with inventory transfers on a daily basis.•Managed a team of gift wrappers to include recruiting, training, scheduling, and assigning daily duties•Created, edited, and managed multiple sales, transfer, inventory, and financial reports on a daily basis•Assisted with the coordination and execution of high profile special events to include wedding conventions, trade shows, and client and vendor dinners•Verified and calculated figures and amounts such as discounts, interest, commission, proportions and percentages efficiently, which was vital in the company exceeding sales objectives •Addressed negative customer feedback and created solutions to the issues immediately, which helped improve the overall customer satisfaction rate of the store

Cary, Nc

Successfully completed an average of 25 room, spa, and restaurant reservations daily while maintaining Forbes 5 star and AAA 5 Diamond Standards• Ensured maximum revenue for all departments was achieved by leading the Reservations Department in quarterly spa and room revenue of $150K and $45K respectively• Consistently performed above the standard on monthly performance evaluation calls, receiving an average score of 97%• Assisted in training of new reservation agents on the software programs of Opera, SpaSoft, and Open Table• Led the Reservations Department in customer satisfaction reviews; consistently going above and beyond to meet customer satisfaction needs

Nature Research Center

Served as the Assistant to the Head of Research Communications. Completed press releases and media advisories, assisted with museum events, contacted speakers and acted as project manager on behalf of the Museum.•Completed and designed over 75 professional press releases and media advisories on behalf of the Museum that reached over 5K people•Served as the project manager and communications coordinator for 3 different high profile fundraising events for the Museum, which brought in over $30K

Organized and maintained the store’s overall daily layout, restocked the merchandise, updated client contact information, worked as a personal assistant to the store owner, and acted as manager in the owner’s absence.• Brought in over $10K worth of revenue for the company•Assisted in helping the company to be named one of the “Top Clothing Stores in Raleigh” by various publications

Managed classes and led activities for girls ages 7-16, and oversaw a group of 20 different overnight campers per week. Served as a mentor and role model for young girls, and oversaw the safety of more than 120 campers during swimming activities.•Trained more than 120 personnel in various physical fitness activities, including running and swimming with no safety incidents•Achieved a 100% successful completion rate for all 20 campers that were counseled and mentored