Andrew Studer

Andrew Studer Email and Phone Number

Network Support Engineer at eero @ eero
san francisco, california, united states
Andrew Studer's Location
Austin, Texas, United States, United States
Andrew Studer's Contact Details

Andrew Studer personal email

n/a
About Andrew Studer

Andrew Studer is a Network Support Engineer at eero at eero.

Andrew Studer's Current Company Details
eero

Eero

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Network Support Engineer at eero
san francisco, california, united states
Website:
eero.com
Employees:
184
Andrew Studer Work Experience Details
  • Eero
    Network Support Engineer
    Eero Jun 2021 - Present
    NSE for Amazon/eero
    View
  • Everise
    Assistant Manager - Operations
    Everise Jul 2020 - Jun 2021
    Austin, Texas, United States
    I was an Assistant Operations Manager and managed a team of 15 people. I did my best to get my team where they wanted to be and helped grow the CX team for eero.
    View
  • Trusource Labs
    Eero Tier 2 Escalations
    Trusource Labs Sep 2019 - Jul 2020
    Austin, Texas Area
    -Assist Tier 1 agents by taking chat escalations to provide fast and efficient assistance for live calls. -Handle overflow for customer calls concerning questions or technical issues.-Provide support for Beta, VIP, and ISP technicians or agents, quickly diagnosing issues and providing solutions in a friendly and efficient manner.-Serve as a knowledge point for fellow T1 and T2 agents that require further explanation of technical questions with simple answers. -Escalate cases as necessary to the proper teams (CX Management, Safety, or Engineering) to provide the best customer experience possible. -Communicate daily with engineering and keep up-to-date with ongoing and potentially new issues that arise.
  • Trusource Labs
    Eero Tier 1 Agent
    Trusource Labs Jul 2019 - Sep 2019
    Austin, Texas Area
    Frontline technical support for eero
  • Trusource Labs
    Search Quality Moderator
    Trusource Labs Oct 2018 - Jul 2019
    Austin, Texas
  • Kumon North America, Inc.
    Primary Instructor
    Kumon North America, Inc. Oct 2012 - Oct 2018
    View

Andrew Studer Education Details

Frequently Asked Questions about Andrew Studer

What company does Andrew Studer work for?

Andrew Studer works for Eero

What is Andrew Studer's role at the current company?

Andrew Studer's current role is Network Support Engineer at eero.

What is Andrew Studer's email address?

Andrew Studer's email address is an****@****abs.com

What schools did Andrew Studer attend?

Andrew Studer attended Devry University, Oakton Community College.

Who are Andrew Studer's colleagues?

Andrew Studer's colleagues are Eduardo Lua, Konda Naga Malleswara Dao, Josh Thornbrugh, Наташа Кузакова, Dean Lo, Ellie Elizabeth, Melanie Thorum.

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