Engagement Manager
Current• Act as the primary point of contact for customers, building strong relationships and managing expectations throughout the project lifecycle, achieving 100% consumption of contracts and Gross Margin (GM) targets each quarter.• Develop and manage project plans, timelines, and budgets, leveraging project management methodologies and tools to create successful teams.• Designed and automated Dashboards and Central Commands using Google APIs, SQL, and Google Sheets, allowing EMs to manage their accounts, monitor KPIs and generate reports for internal and external stakeholders.