Axel Ramirez Email & Phone Number

Houston, Tx, Us

New York, Ny, Us

New York, Ny, Us

•Extended part of client’s technical team ensuring automation solutions are running effectively•Assist customers in resolving their technical challenges including provision of OnPrem and Cloud infrastructure installation, upgrade, migration, planning and oversight.•Act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessions.•Assist in technical support for customers to support pre-sales and post-sales processes.•Address all product-related queries on time.•Hold educational and informational training sessions to enable our clients to use UiPath products effectively.•Provide developers with customers’ feedback and contribute to identification and creation of new features or products.•Perform initial or secondary investigations and respond to online and phone support requests.•Deliver periodic reviews with customers (e.g. Health checks).•Proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements.•Collaborate cross departmentally within UiPath to establish and communicate best practices.

New York, Ny, Us

Supporting FI$Cal project as a solution architect and technical lead for Intelligent Automation platform• Provide technical leadership and best practices for Intelligent Automation solution and its integrations with multiple vendor platforms ( Blue Prism, IBM Watson, Azure Cloud, AWS, Service Now and PeopleSoft )• Leading RPA and Watson development and test activities• Performing CI/CD pipeline implementation for Intelligent Automation Solution• Planning and performing environment migrations from on-premise to Cloud• Assist with best practices and guidance on how to create a COE ( Center Of Excellence )• Assist KPMG leadership with new business development by doing presentations, building custom demos, POCs and pilots for ECM, RPA, Intelligent Automation and cloud computing solutions

New York, Ny, Us

Supported KOLEA project as a technical solution architect for ECM platform• Provided technical leadership and best practices for ECM platform architecture and its integration with Oracle platform ( Siebel, IDM, SOA, LifeRay, etc )• DevOps Engineer and platform administrator for multiple on-premise and cloud environments• Performed IBM and Oracle environment migrations from on-premise to Microsoft Azure cloud• Led FileNet and Datacap platform migrations• Led offshore team for platform support and testing • Assist KPMG leadership with new business development by building demos, POCs and pilots for ECM, RPA Intelligent Automation and Cloud Computing solutions.

Sacramento, Ca, Us

ECM Senior IT Consultant for KPMG US• Provide architecture design and technical leadership to implement IBM ECM solutions• Perform cloud and on-premise ECM platform installation for multiple environments• Lead developer for FileNet, Datacap and custom JAVA Web service• DevOps engineer and platform administrator for ECM platform• Led offshore team for ECM platform support and testing• Mentoring and knowledge transfer activities to ECM team members

Armonk, New York, Ny, Us

Supported IBM software group Mexico and LATAM as a technical pre-sales • Performed solution architecture, design and integration of single and multi-brand solutions • Support the sales teams acting as SME for Digital Automation solutions portfolio• Performed Proof of Concepts, Proof of Technology, demos, white boards and presentations• Professional services delivery on selected proposals• Quality Assurance for IBM Professional services• Technical support for Business Partners and system Integrators• Responding to RFPs and RFIs

Provo, Ut, Us

Supported Novell as Identity management consultant and JAVA developer• Design and develop JAVA applications to mange and interact with the IDM platform• Analyze and design solutions to propagate and manage identities across multiple applications• Novell eDirectory and Identity management platform administration• Plan and perform platform upgrades and patching• Help on technical support tasks for the deployed solutions• Unit Design and testing for the JAVA solutions

Software Systems Engineering, Computer Science

Certificate Program, Foreign Trade And Economics Of The European Union