Data Analyst in the Data Insights Team, which provides reports, dashboards, analyses, KPIs and other insights for journalists and editorial teams.*Creating and monitoring all the reports of the company*Scheduling and automatisation of the reports*Ad-hoc analyses for the stakeholders (journalists / editorial teams)*Deep-dive analysis with the developers*Administration of the BI platforms*Migration project of all the analyses and reports to another BI ToolTools: Palantir Foundry, Looker, Adobe Analytics, Tableau

Digital projects management in the "TCI" team, which is working on networks and connected objects in our service stations (the Internet, checkout systems...).Projects:*Wifi network optimization in our stations*New marketing channels / CRM tools development*Application management (Services – TotalEnergies)*Pricing tool implementation for the german affiliate*Reportings & DashboardsSkills:*Participation in each step of the projects (including scoping, planning, conceptualization, development, testing, follow-up)*Presentations in order to promote our projects to the group*Data analysis and reportings for different projects*Tasks and discussions versatility (national & international projects)*New working culture and language adaptation

Functional Consultant in the Designing Innovative Platforms (DIP) team, which is focused on supporting and implementing digital marketing projects (CRM, Supply Chain, OMS, E-Commerce).Business Analyst for a CRM architecture scoping mission for a Retail client: *Analysis of the client's needs*Analysis of the existing ecosystem (Information Systems, applications, tools, process...)*Functional and technical maps*Information Systems architecture and dataflows diagram*Project in AgileContribution to other missions: *Product backlog for a webshop*Commercial proposals redaction

As a CRM project manager, I was developing and managing CRM campaigns and tools with marketing, developer and Data-BI teams.*CRM projects (emailing campaigns, data flow setting up, performance analysis, reportings)*Daily customer follow-up (phone calls, emails)*Team management (organization, schedules, meetings)*Technical skills (HTML, SQL)

Disconnection and reconnection of computer and phone workstations.

I had the opportunity to help a high school student in difficulty. This aimed to give him confidence and help him to find his way. I also helped him for writing his resume and a cover letter.