Axel Breens Email & Phone Number

Mechelen

Manage full lifecycle of ICT programmes of projects and all related activities using Agile (TIIES) and Waterfall (PRINCE2) methodologies. Setup and monitoring the programme governance, strategy, policy, framework, reporting procedures and decision processes. Track & report programme progress with respect to time, budget and demonstrated results to clients and all stakeholders on different levels (CxO, technical…). Perform risk management to minimize project risks. Act as liaison among Architecture, Development, Testing, Release management, Operational Readiness, Operations and Infrastructure teams across multiple locations, including Belgium, India, and other stakeholders in Europe.Key projects managed include:* Appointment Orchestration - Taking up the flow manager role of this initiative. Key deliverable for the FTTH initiative.* FTTH (Fibre-to-the-home) initiative - Manage the BSS, OSS and online developments needed to support the rollout of the fibre network of Telenet.* Network Service Assurance - Improve the customer experience and financials of the maintenance of Telenet’s Hybrid Fibre Coax and Fibre network. * Introduction of new Telenet product offerings to the market – In Home Connectivity 2.0 (use of Plume pods iso Power Boosters), introduction of a new All Internet + DTV product and FTTH.* Prepare the request to regulate Telenet’s 5G solution for BIPT* Replacement of End Of Life / Out Of Support servers and operating systems thus reducing Telenet’s overall exposure to risk and fraud.* Netcracker 2021 contract - rework current contracts into a new 'agile' version aligned with TAWOW (”Telenet Agile Way of Working”)* IC2N - make sure our strategic partners Infosys and Cognizant are aligned with the TAWOW.* Popeye programme - transition 85+ Data / Digital / QA resources and 35+ apps to Infosys and Cognizant.* DoC WHS - Consolidate about 70 (mostly) Base legacy applications. 11 mio EUR OPEX savings, 1.85 mio EUR CAPEX investment.

Zaventem, Belgium

Directing a team of approximately 10 - 15 Architects, TAM’s, Consultants, SW and HW Engineers in the Managed Services department of Econocom. The teams are involved in the Build and the Run phase of Econocom’s major national and international customer’s projects (Fabricom, ISS, Base, Daikin, EconoCloud, Goodyear, VMM, Magotteaux…). Technologies covered by the team are (amongst others): Wintel, AD, Unix / Linux, Solaris, AS400, Oracle, NetApp, EMC, Nutanix, SCCM, CloudStack, Networking …· Work in close relationships with the BU managers and Service Delivery Managers to make sure we understand the current business needs and pipeline· Strategic decision making, seeking synergies, optimizing tools and processes· Define training plans and objectives for the team in line with Econocom’s goals, evaluating performances· Communicating decisions and strategies to the teams· Coaching of employees, provide career guidance· Planning of resources, managing planning and technical escalations· Hiring of new employees

Zaventem, Belgium

Manage large new and ongoing IT infrastructure projects for national and international customers. Ownership of Econocom’s PMO department and perform ambassador role as SPOC. Monitor the scope of assigned projects based on the organizational objectives. Allocate and manage a program of projects and all related activities. Monitoring of the program structure, strategy, policy, framework, reporting procedures and decision process.• Supervising a team of 3 – 5 (internal and external) project managers who are engaged in various projects• Manage a team of engineers executing assigned projects• Monitor and control program / projects performance against plans• Track & report program progress with respect to time, budget and demonstrated results• Identify, develop and recommend process improvements• Successfully manage (communicate, report and organize status meetings) the relationship with the client and all stakeholders• Perform risk management to minimize project risks• Projects managed include: Introduction of EconoCloud program (private cloud at Econocom), BNP Fortis Paribas Mobility project (Asset Management, MDM, Service Desk ...), NetApp implementation at Base / Telenet

Benelux And Nordics

Directed Professional Services teams within BeNeLux, and the Nordics. Managed 10-15 internal staff and external consultants in design creation, configuration, data migration, testing, and system-wide audits. Evaluated operations for Professional Services team and drove annual strategic planning through gathering and analyzing feedback from staff, clients, and colleagues. Led project planning, task assignments, conflict resolution, and divisional forecasting to ensure pipeline needs were being met. Recruited, hired, supervised, and coordinated training for staff, as well as managed salary negotiations and shadowing opportunities. Oversaw creation and maintenance of documentation for enterprise customers. Oversaw complex NetApp installations. Monitored Work-at-Risk processes and employee performance, as well as ensured backlog was controlled. • Collaborated with Enterprise Sales District Managers, as well as facilitated all-hands meetings and organized weekly one-on-ones with team members to evaluate services, progress, customer satisfaction, and QBRs. • Defined SOPs and internal processes, including HR guidelines for personnel, as well as partnered with other departments to align processes and coordinate planning. • Facilitated training for staff, determined skills gaps, and designed individual development plans. • Partnered with leadership teams and System Engineers to evaluate new technology and select goals for organization, including training and planning objectives. • Balanced performance ratings among teams across NEMEA personnel, as well as provided ongoing feedback to team members through STAR/AR. • Served on NetApp Benelux Management Team, as well as interface to marketing personnel and support organization via Field Escalation Manager. • Met or exceeded targets of $2.5 million in annual service booking and $3 million in revenue during tenure. • Promoted in June 2013 to manage larger team and region, as well as manage new clients.

Benelux

Collaborated with Enterprise Account Managers to drive positioning of NetApp Professional Services to major accounts throughout Benelux. Designed brand positioning strategy for corporate packages to enterprise clients, as well as created Benelux customized packages. Facilitated creation and presentations of Statement of Works, including prerequisites, tasks, timelines, deliverables, and acceptance criteria. Worked with NetApp partners to ensure joined customer successes through common engagements (‘Design - Execute - Verify’ methodology). • Provided coaching for Project Managers and Professional Services teams during rollouts. • Generated between 380K € and 670K € annually in Professional Services revenue. • Served within NetApp Global EM/PM community as EMEA Geo Lead. • Major clients included KPN Getronics, KBC Bank, Belgacom, TomTom, Mobistar, De Post, UZ Gent, FeDict, European institutions, and UCB. • Promoted in April 2010 to take on greater region and more clients due to exceptional performance.

Belux

Managed status reporting for critical cases within BeLux region, including communicating daily with Sales Representatives and management teams. Analyzed professional context of escalations and concerns, evaluating strategies for improving client satisfaction and problem resolution. Facilitated follow-up calls with case owners located in support centers. Developed comprehensive feedback reports, as well as identified next steps for each case. • Served as liaison between enterprise customers and support centers, ensuring satisfaction.

Various Locations

Oversaw management and delivery of CentraStar releases and service packs for Centera division. Collaborated with senior management teams in Belgium and the United States. Spearheaded management and operations for two datacenters with more than 200 racks of equipment and 3PB of storage. Defined processes and tools for team. Managed funding activities, including compliance with IWT and IBBT standards. • Acted as liaison among Architecture, Development, and QA teams across multiple locations, including Belgium, India, and the US. • Led coordination of CentraStar ‘D’ release, along with two related service packs, over the course of ten months, managing project within budgetary parameters. • Introduced MS Project Server platform to organization, improving planning and collaboration within teams and follow-up reporting for development and QA functions. • Defined IWT funding standards for ‘H’ release. • Named Chairman of Change Control Board, as well as served on HW Allocation Board.

Belgium

Managed the implementation of a companywide PM methodology using PMI / PRINCE2 ‘best practices’ and coached, trained and directed 3 MSP project managers. Responsible for scoping, planning and budgeting of customer offers. Successfully managed the initiation, planning, follow up, closure and quality assurance of several IT projects. Served as first contact point for team members and customers. Following are examples of projects managed within budgetary parameters:• ABX Logistics – Setup and installation of 2 IBM iSeries servers and a tape robot including services and High Availability software (Mimix). Total project budget was over 2.7 million €. • Alken Maes – Infrastructure rollout project including Navision, W2K, Horeca home platform (Citrix based), AS400 upgrade, BU strategy (BRMS) and monitoring strategy (co Tasking). Project budget was about 1000pd and the team consisted of over 8 consultants.

Belgium

Spearheaded the implementation of a companywide PM methodology and the coaching, training and follow up of project managers. Budgeting, scoping and staffing of IT projects in the range of 100.000 – 1.000.000 €. Management (initiation, planning, follow up, closure) and quality assurance of projects varying from 20 – 1000 person days in Finance, Telecom, Media and Industry using major technologies.• Key projects managed within budgetary parameters include KBC Bank - DBO/2 Dragers- & Bestandsopvolging, BLOSO – W2K migration, Toyota – Extra Care Application, Kluwer – Intranet Site CED Samsom, Xircom N.V. - MIS Department, VRT - Conversion of ‘Kost Prijs Systeem’, Pinguin - Binnendienst aankoop verse groenten, RVS - Development of a Marketing Support Environment Information System.

Various Locations

Managed the definition of the software releases (Pack 5, Pack 6 and Pack 7) for Belgacom’s S12 public telephone switches and controlled the scope until handover to the customer. Defined and implemented SOPs to handle new requirements during project lifecycle. Operated in a multinational / multicultural environment.

Various Locations

Managed the analysis, design, coding and testing of land specific requests of international GSM operators and the base development of EWSD public mobile telephone switches. Responsible for the technical coordination of a team of 2 - 5 software designers. Oversaw the land specific requests of international GSM operators (China, Kuwait, Malaysia) starting from a base software package. Served as first contact person for internal customers (Project Managers, Test Engineers, Field Engineers) and during ISO-9001 quality audits. Facilitated the coaching of trainees and the technical screening of candidates. Operated in a multinational / multicultural environment.

Peutie / Hoogboom

Mandatory military service. After a training of 5 months as KRO on the RITA (Reseau Integré de Transmission Automatique) systems in Peutie (TTr), I became platoon commander in the 6th Linie Bataljon in Hoogboom. Here I was responsible for the Military Introduction Training of new recruits.

Html 5 / Css 3, 20/20

Webdevelopment 1

HTML, CSS, Bootstrap, Git, Github, Python, Flask, Jinja, SQLite

Msc (Eng), Ing., Industrial Engineer, Electronics (Hw Engineering), Electronics, Met Onderscheiding

Industriele Wetenschappen, Industriele Wetenschappen