Axel Morales Email & Phone Number

Las Vegas, Nevada, United States

• Proficiently handle diverse digital communication channels (live chat, SMS, social media, email) to provide swift and tailored customer support, leveraging technology for seamless interactions.
• Proactively manage customer feedback on platforms like Yelp and Trip Advisor, swiftly addressing feedback to uphold superior service standards.
• Deliver timely, accurate, and brand-appropriate written responses to guests' inquiries, ensuring professional and satisfactory online customer service across all interactions.

California, United States

• Efficiently multitasked to greet visitors, maintaining a welcoming community atmosphere while ensuring respect and pleasant interactions.
• Facilitated bilingual communication (Spanish/English) in meetings, maintaining confidentiality when discussing student and organizational affairs.
• Offered extensive administrative assistance to school leadership, optimizing office functionality through tasks like phone call handling, logging attendance and creating flyers.

Redondo Beach, California, United States

• Consistently delivered personalized dining experiences, adeptly addressing guest inquiries and preferences to ensure utmost satisfaction during their visit.
• Maximized revenue through effective upselling of menu items, showcasing extensive product knowledge and attentive service.
• Resolved customer complaints promptly, maintaining positive relationships and upholding the restaurant's reputation.

Los Angeles, California, United States

• Contributed creative insights and ideas during agency brainstorms, fostering collaborative problem-solving and innovative solutions.
• Researched and identified relevant Hispanic events, vendors, and WOM groups to meet clients' specific marketing needs, ensuring culturally appropriate and impactful strategies.
• Ensured accuracy by proofreading documents, compiling client reports, and maintaining updated databases

Torrance, California, United States

• Access database and Excel spreadsheets to update customer and client information.
• Look over festival lineups ensuring that no speakers were double booked or overlapped.
• Assist in photo shoots and any other office tasks