Axel Fiedler is an engaged technical architect specialized in Digital transformation and strategy supporting business leadership with international experience and a successful track record of improving business outcomes and operations. Axel is a trusted advisor, effective communicator and organized thinker with expertise in concise reporting, escalation and stakeholder management.Axel is a strategic designer of how to best support optimized processes with innovative technology. Current experience include AI, Machine Learning and data-driven pro-active Customer Experience. Axel has significant experience managing, leading, designing and architecting Customer Experience, ERP, Business Intelligence & Analytics, Mobile and integration solutions on premise and in the cloud. Axel's main focus of business solution areas include Customer Service Excellence, Sales Automation, Order to Cash and Supply Chain Management.Axel's past and present clients include Toyota Material Handling, KLA-Tencor, General Mills, General Motors, Honeywell, PricewaterhouseCoopers, Cadence, PG&E, Genomic Health, Ultra Clean Technology, etc.Axel is a certified PMP since 2008. His key skills include stakeholder management, blueprint and solution design, technical architecture, project management with agile and waterfall methodology experience, working with business users from multiple divisions and countries, technical project teams and managing offshore functional and development teams.