Responsible for the P&L of our Pay TV business in Hungary and Romania, from budgeting top and bottom line to reportingIn charge of designing and executing the transformation of the current DTH business into a long term profitable activity on the SVOD market, moving from a satellite distribution of 3rd party channels to a content and customer focus in a highly competitive market Creation and launch of our own channels and SVOD offer : definition of the new product (value proposition, rebranding, distribution, pricing) and new organization, Customer segmentation and go to market strategyDefinition of the content positioning (movies, series, exclusive, …)Definition and drive of the new communication strategy, fully oriented on content and digital mediasDefinition and implementation of the direct distribution strategy (on-line and 3rd party web partners), negotiation of distribution agreements with Telco operatorsMonitoring of the implementation of the advertising capability

Responsible for the P&L of our Pay TV Business in French overseas departments of Réunion, Mayotte and ComorosManaging a team of 100+ professionals to distribute Canal+, a premium PayTV package with prepaid and postpaid offers.Distributor of CanalBox, the Canal+ Group FTTH offer, through a network of owned stores as well as a door-to-door networkLaunch of a new Hybrid connected set-top box (DTH and OTT compliant), enabling to provide linear and non-linear servicesIn charge of managing the investment strategy for local content production (short format, concerts and sports)Management of relationships with officials and institutions

In charge of defining and managing the acquisition and retention strategy for prepaid and postpaid markets : product definition (positioning, pricing, promotions, innovation), retention offers, customer journey, processes,…to acquire new subscribers and reduce churn, thus growing the customer base. In charge of delivering sales, churn and portfolio targetsManage a portfolio of Pay TV offers as well as Internet (XDSL and FTTH) productsManagement of a sales network of owned stores, franchisees, independent door-to-door sales agents and call center : recruitment, training, compensation, organization, …Responsible for managing the relationship with call centers : efficiency, processes, cost management,…to sell or retain subscribersIn charge of upscaling the stores to the new Canal+ standards in terms of customer journey towards more digitalization and added-value services

Consultant for Managing Directors, sales and marketing, IT or project management department to define and implement transformation projects : Key objective is to improve the relationships with B2B and B2C clients Various projects led for Insurance, Pay TV, Transportation, Energy and Distribution companiesFrom audit to design to implementation phases of the projects. Built dedicated expertise in variable pay / compensation capabilityIn charge of developing the revenue and delivering the projects sold

In charge of the definition and implementation of the distribution strategy of the sales network (direct and indirect sales, mostly travel agencies) for all international markets (excl. France)Responsible for defining the joint strategy when merging with KLM, driving the change for KLM from legacy policies, contracts and tools to Air France's application. He has been in charge of defining the strategy and policies when merging with KLM, driving the change for KLM to legacy application to Air France's application. He was responsible for the users' requirements collection and validation, managing the IS budget of the dedicated application.

Responsible for the direct sales strategy for the European and North Africa regionIn charge of defining, implementing and monitoring the sales policy for the direct sales channels : internet sales (traffic management, new websites opening, technical upgrades), Telesales (functional lead for the European Call center, 250 positions) and point of sales (City and airport offices). Address the digitalization of the customer relationship (web self-service, e-ticketing capability)Result : increase by 20% of the direct sales revenue in 3 years

Based in Bogota (Colombia), Responsible for developing Sales in the Andean Region (Venezuela, Colombia, Ecuador, Peru and Bolivia) through physical and digital sales channels, both owned or external.Managing an experienced team of more than 25 peopleIn charge of the Sales, Marketing and Services organization.Result : revenue increase by more than 80% in 3 years

In charge of the implementation of new sales tools for sales teams Development and monitoring of new sales skills and methodologyResponsible for the sales back offices : reporting, market analysis, trade and corporate contract management