Trend Micro (cybersecurity for enterprises), Agences Crousse Dubuisson (real estateagencies), Monte Carle Pressing : (dry cleaning group)• Organizational process redesign and reduced operating costs. Savings achieved for thegroup: 20K€ per year• Assignment to Contracts Renewal Department to de-risk the activity – 100% of contractsrenewed

• Turnover increased by 400% in 7 years• Complete management of event projects (seminar, exhibition, convention, team buildings)Up to 165 events per year with 10 to 2500 participants• Organization of trade shows participations• Marketing manager (new website, internet positioning optimization, newsletters, commercial brochures...)• Implementation of commercial and administrative management tools• Responsible for payroll and relations with all HR organizations• Follow-up of the accounting in connection with the chartered accountant

• In charge of the overall partnership with the French speaking historical carriers.• Defining of the buying and selling activities with each of accounts – increased from 3K to 10k GP per day overall• Developing the relation and especially “bilateral” deals with Belgacom and Orange – revenue and margin increased by 400%

• Major Mission for Maroc Connect (Inwi – Subsidiary of ONA – 3rd carrier in Morocco)• Definition of their wholesale voice strategy – taking the regulatory aspects into account.• Creation of the functional specifications for the choice of the different suppliers needed to launch their wholesale activity

• Setting up of the Bilateral activities with strategic historical carriers, negotiation and signature of 8 contracts within 6 months (confidential)

• Consolidation of the buying & selling activities in France• Implementation of new strategy – Objectives and Margins targets achieved• Participation in the buying and cost killing strategy over the different Deutsche Telekom subsidiaries.• Setting up of the ISO 9000 processes – Audit successfully certified

• Creation of the Carrier Relations department - Implementation of purchasing strategy• Negotiation and selection of the providers for incoming and outgoing traffic.• Preparation of all paperwork to obtain the L34-1 License (Services Carrier) with the French Regulator (ARCEP) - Granted• Opening new Southern Europe offices (sales and/or technical) : Research, co-ordination and implementation• Setting up of pan-European contracts – purchasing globalization• Development of all necessary tools for the department: LCR (Least Cost Routing), including pan-European simulation of LCR, purchasing tools (quality and margin measurement)

• Partnership development with carriers in order to buy national and international voice transit• Setting-up and management of a distribution contract for prepaid telephone cards inBelgium – 40 000 cards per month• Preparation of all paperwork to obtain the L34-1 License (Services Carrier) and negotiation with the regulator (ARCEP) – License granted in July 98• Development of a marketing plan: Creation of promotional sales tools, development of direct marketing programs, event organization and management, definition of a corporate identity scheme, media planning creation - (France, Belgium & Germany). -Total budget: 400K€

• Implementation of new services/products between BT and Orange• Creation of work procedures and business tools• Negotiations and signing Quality of Service Agreements• Development and implementation of bilateral agreements