Leading the deployment of an internal AI Retrieval-Augmented Generation (RAG) tool by leveraging Claude models and Amazon Bedrock. Integrating comprehensive Knowledge Bases to empower team members with actionable insights, enabling proactive and data-driven decision-making for effective workload management.• Amazon Web Services (AWS) - Bedrock, Athena, OpenSearch, EC2, Lambda, Amplify, Storage Gateway, RDS, & LightSail.• Python, NextJS & Powershell.• Configure, support, and maintain cybersecurity tools such as Microsoft Sentinel & Microsoft Intune.• Spearheading project management for diverse technical initiatives, ensuring timely and precise execution.• Proactively conducting in-depth research to identify and implement robust cybersecurity enhancements.• Ensuring the continuous uptime, availability, reliability, and fortified security of critical systems and servers.• Pioneering the evaluation and seamless integration of emerging technologies to enhance operational efficiency.• Overseeing the management of O365 and Azure Active Directory, streamlining user access and collaboration.• Deploying, managing, and upholding websites to sustain optimal uptime and performance.

• Amazon Web Services (AWS) - EC2, Lambda, Amplify, S3, Storage Gateway, Route53, RDS, AMS, & LightSail.• Python, NextJS & Powershell.• Configure, support, and maintain cybersecurity tools such as Microsoft Sentinel & Microsoft Intune.• Veeam backup management.• Spearheading project management for diverse technical initiatives, ensuring timely and precise execution.• Proactively conducting in-depth research to identify and implement robust cybersecurity enhancements.• Ensuring the continuous uptime, availability, reliability, and fortified security of critical systems and servers.• Pioneering the evaluation and seamless integration of emerging technologies to enhance operational efficiency.• Overseeing the management of O365 and Azure Active Directory, streamlining user access and collaboration.• Deploying, managing, and upholding websites to sustain optimal uptime and performance.• Resolving complex software, server, and networking challenges through troubleshooting.• Diagnosing and swiftly resolving issues reported by global users across multiple branches, fostering seamless operations.

• Amazon Web Services (AWS)• Docker (Deployment, monitoring & maintenance of several clusters)• Provide technical solutions to companies under the umbrella of Vesta Advisors• Odoo (Configuration, Maintenance, Installation & Module Integration)• Optimize cloud environments to ensure maximum performance• Identify performance bottlenecks and implement remedies• Create and manage automated backups for different cloud services and their disaster recovery processes• Implement and manage security policies• Monitor availability, performance & System Health• Troubleshoot issues and outages

• Amazon Web Services (AWS) - Brought down an annual bill of $20K USD down to $5k USD in infrastructure costs.• Docker - Migrated internal applications to a containerized environment for more reliable management.• Odoo (Configuration, Maintenance, Installation & Module Integration) • JIRA (JIRA & Confluence Admin)• Office 365 Management• Design, create & deploy Wordpress websites• Optimize cloud environments to ensure maximum performance • Identify performance bottlenecks and implement remedies • Create and manage automated backups for different cloud services and their disaster recovery processes• Implement and manage security policies • Monitor availability, performance & System Health • Troubleshoot issues and outages

• Managing IT initiatives and collaborating with in-house technical staff• Provide strategic advice on using technology to achieve goals• Equipment selection / outsourcing• Installing and trialing new systems and software, and fixing any issues that arise• Consulting staff from different parts of a client's organization• Understanding customer requirements and business objectives• Revise existing systems and suggest improvements• Provide assistance with technical issues• Support new technology implementation• Quality Assurance

Under a team that works with the SCRUM methodology, my duties were:• Creating detailed, comprehensive and well-structured test plans and test cases• Execute test cases and analyze results• Create logs to document testing phases and defects• Review requirements and specification documents to provide timely and meaningful feedback• Software Documentation and User Guides• Identify, record, document thoroughly and track bugs• Report bugs and errors to the Software Engineers within our team• Perform thorough regression testing when bugs are resolved• Help troubleshoot issues• Conduct post-release/ post-implementation testing• Liaise with internal teams to identify system requirements• Data validity testing (MySQL & SQL)• Data Integrity testing (MySQL & SQL)• Blackbox Testing• Execute Smoke Tests• REST APIs & SOAP testing

• Developing features in Javascript, & C# (MVC)• Platform Optimization

• Development: Creation of categories in the website, product information with it's specifications/measurements/price/weight/dimensions and respective category. Responsible for maintaining information updated.• Testing: Responsible for testing possible bugs and reporting to the outsourcing developer. Verify that what was asked for was delivered accordingly.