Ming Liang T Email & Phone Number

Singapore

- Managed new applications and renewals for health related policies (both group & individual) via Salesforce and other applications such as G400 software and Corepas - One Account web portal- Performed quality checks on the renewal and new application documents submitted and advised the intermediaries on the necessary documents needed- Handled hotline calls with agents and brokers that called in to enquire about policy status and servicing needs- Prepared individual policy renewal letters with the monthly renewal data given and assisted to send out those letters to intermediaries- Doing UAT testing for new projects occasionally such as new pricer to generate policy premiums for renewals- Worked closely with Client Management team to ensure that we settled the issues brought up by the intermediaries/clients

Singapore

Select Group has established a substantial brand presence in events catering and institutional F&B Group with more than a hundred restaurant and establishments island-wide since 1991.- Handle work passes process for more than 20 over entities. (WP/SPASS)- Generate LOA, Confirmation Letters, Salary Adjustment Letters, Increment Letters for new hires and existing employees (1000+ Headcounts)- Arrange and assist training preparation (In-house food hygiene / PWM training) 3 to 4 classes per week.- Data entry for new hires and resignees into HRMS system (Timesoft)- Organize and coordinate company cultural activities (e.g. monthly staff birthday celebration, Chinese New Year Emcee)- Provide office administrative support to ensure smooth running of the organization including managing office supplies, stationeries, incoming mail

Singapore

- Client acquisition and relationship management through cold call, roadshow, events and referrals- Liased with HR teams from different organisations for employee banking as well as provided financial planning for retail clients in terms of protection, savings and investments- Developed long-term relationships with existing customers (25-50 leads per week), and provide excellent after-sales service with closing rate of 80%- Telecall, portfolio review, updates and value added to existing clients’ portfolio- Handled client’s enquiries and assisted with Life & Health claim

Singapore

- Provided support for onboarding, technical skills, team training and orientation for new hires.- Provided administrative support for in-house training and in charge of sourcing and negotiating with external training vendors and institutions to support the implementation of training- Assisted in event management as well as facility and office management attending to complaints/requests and coordinating necessary follow-up actions- Organized monthly HR department birthday celebration- Designed posters using Canva and upload onto Workplace social media toshare about the training courses and staff achievements- Handled a special project tasked by HOD to synchronize organization charts,job descriptions and job grading with the operation business unit

Singapore

Goldheart is one of Singapore’s largest fine jewellers since 1974, exclusive distributor of Celestial.- Achieved one of the top part-time Jewellery Advisor (exceeding 100% sales target) consistently for more than a year contributing significantly to store targets- Handled mass affluent clients at one of the top outlets in Singapore by advising customers on jewellery maintenance and enquiries- Assisted manager in stocktake, transfer, servicing orders and housekeeping duties- Regularly check and reply to the emails in the store to get updates from office and other branches- Assisted in closing settlement process of P&L in the store to ensure timely, accurate month-end closing and financial reporting to Management- Conducted daily authenticity check for the jewelleries to make sure there is no swap in jewelleries

Bachelor Of Business In Human Resource Management & Management (Double Major)

Diploma, Business Studies (Human Capital Management)