Dre L. Email & Phone Number

Cambridge Bay, Nunavut, Canada

Government Of Nunavut - Cambridge Bay

• Ensure accuracy and compliance in the verification of CSAs to maintain integrity in compensation management.• Approve acting pay requests, ensuring timely and accurate compensation for temporary role changes.• Perform comprehensive audits of rent payments and oversee the distribution of housing allowances to ensure accuracy, compliance, and alignment with policies and employee entitlements.• Process timesheets accurately, including validation and management of leave without pay, to ensure payroll is processed timely and correctly.

Vancouver, British Columbia, Canada

In this role, I supported the implementation and maintenance of hybrid and online learning environments, addressing both on-site and remote technical needs. This role honed my ability to effectively resolve complex technical challenges while ensuring a seamless IT experience for users in a dynamic educational environment. My key responsibilities included:• Setting up and managing online and hybrid learning systems for instructors.• Assisting users, students, and staff with technical needs across platforms such as Office 365 and Moodle.• Installing, removing, and restoring hardware and software on computer systems.• Rebuilding, repairing, and reimaging workstations to ensure optimal functionality.• Troubleshooting technical issues spanning hardware, software, and network systems.• Managing help desk operations, including responding to calls and emails for network and communication issues.• Administering user accounts and Active Directory databases. (Active Directory in Windows Server)• Preparing reports, managing inventory, and contributing to IT contingency planning for network reliability.• Providing daily technical support and performing related IT tasks as needed.

Cambridge Bay, Nunavut, Canada

• Troubleshooting network concerns of different buildings• Assisting users in person and remotely with hardware-related concerns.• Utilizing technical training to resolve concerns related to software functionality• Creates user log in and set up laptop/computer devices to be used• Managing the servers, responsible for day to day backup of files• Giving network and technical assistance to organizations using the facilities inside the building• Providing help to the Wellness building for technical needs• Worked under the Mayor of Cambridge Bay in contract at Kiilinik High School Library and Community Centre

Calgary, Alberta

• Practicum• Installing operating systems, applications, programs to new laptops/computers• Backing up important files across hard drives• Setting up new computers in workstations

Calgary, Alberta, Canada